What do you charge to hand wash a real rug?

Mikey P

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According to Bongo 3 to 4 bucks is chump change.

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America's most popular Oriental Rug Expert and the Rug Cleaners Coach,
Barry O'Connell, is very proud to announce his next RugLovers tour will be
in New York City.
O'Connell has made a revolutionary discovery that can change the lives of
professional rug washers and make their dreams come true.

What O'Connell discovered is:

  • It's not about the equipment. Save your money until you can't do without it.
  • It's not about the Chemicals. Pretty much all the major brands work, some
    just work a little better and a little faster.

  • It is not about the advertising and expensive marketing.
  • It is not even about expensive coaching.
  • It is not even about training - sorry Dusty and Lisa.
Barry O'Connell will tell you the 4 secrets of making multi-generational wealth
in the Rug Cleaning Business. The secrets that will make people eager to give
you money.

How to say less, sell less and still see gross dollars per sale move up
while the net dollars per sale skyrocket.


Admit it, when you got into rug washing you thought 3 or 4 dollars a square foot
was a lot of money didn't you?

Barry O'Connell will let you see that 3 or 4 a square foot is cheap - loser cheap -
and he'll show you how to get customers to ask you to charge them more.

Never hard sell or bait and switch again.
30 days to the rest of your life. Are your goals and dreams worth it?
Winners find a way, losers find excuses.


Hyde?

Ron?

what do you premium RF's charge?


do you give volume discounts?

what if it's some young couple who inherited a rug worth more than their used car, do you cut them a deal?

are you able to cut corners and time to offer a "good enough" type cleaning?

or would Alah strike you dead for getting pout that last speck of sand?


who or what do you refer to when they just can't afford your services and you can't budge?


or is Bongous just full of shit and most rug care studios really only get a couple of bucks regardless of the BS Dusty tries to tell them they can upsell?
 

Ron K

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We don't give a volume discount it cost the same to wash 1 rug or 50.
May give a break or "Freebie" on pad sale or small repair . But we do not have a cash and carry discount.
 

Desk Jockey

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uhhhmmmm........BULLSHIT, rug snob hype. :bullshit:

I'm sorry I haven't had my coffee yet. :icon_redface:


Actually he's right though....and he's wrong too.

Depends on your market and the number of wealthy people in your market that own these fine rugs. Nearly everyone has some clients in their market that are willing to pay a premium price for piece of mind knowing their heirloom is being taken care of correctly.

The real question is do you have a market large enough to sustain a business charging those rates?

Are there still people out there naive enough to think there are (4)"Secrets" out there that are going generate enough work to even pay for the trip and class?

It's probably going to be a great class and worth attending if you're a rug snob but "come on man".....4- Secrets? Pull my other leg this one is getting too long! :lol:
 
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rhyde

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According to Bongo 3 to 4 bucks is chump change.







what do you premium RF's charge?
$3.75 sq ft.

do you give volume discounts?

We have a wholesale set up for some volume customers depends on who they are, how much and PITA charges apply!

what if it's some young couple who inherited a rug worth more than their used car, do you cut them a deal?

Generally not on washing but I will round numbers down a little if there's repair.

are you able to cut corners and time to offer a "good enough" type cleaning?

Do you? How many times has that come back to haunt you. That little only lady on a fixed income you want to help out that's called back 6 times to complain

or would Alah strike you dead for getting pout that last speck of sand?

You know as well as I once you cut corners it's easy to cut more!

who or what do you refer to when they just can't afford your services and you can't budge?

Depends on what it is, Atiyeh's, Walt Bush, Drew & steve


or is Bongous just full of shit and most rug care studios really only get a couple of bucks regardless of the BS Dusty tries to tell them they can upsell?


it's the exception
 

Ken Snow

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Most of the hand knotted rugs being sold in Metro Detroit at between $6-$30 per sq ft with a small minority being sold at 40-75$ a foot. Cleaning can be very profitable at $0.75 to $1.50 a sq ft if production equipment is used.
 

Harry Myers

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I charge $3.00 a ft 12 x 9 $324.00 people usually have more than one rug in there house and it all adds up. Sometimes when I protect I charge 4.00 a ft . Im happy.
 

Chris A

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$1.75 up here in the rust belt. The local Moore guys charge a little less.
 

T Monahan

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Mikey,

The reason I raised the question about what you meant by ‘hand washing’ had to do with what is generally meant by the technique and one’s perceived comprehension of the rug wash process. This topic on ‘hand washing’ and cost is very subjective. Proof is how some, using machines, have responded to your question. Do all respondents really hand wash?

Because of this post, I asked one client today what the expression meant to them. She said, the hand wash expression conjures up rugs literally being washed barehanded.

Likely, for some others in the cleaning industry, they imagine a washing process that may use machines and devices that are more delicate and sensitive for rug processing. For them, they might imagine a comparison of a clothes washing machine with its adjustable cycles that include an ability to dial it for delicate or ‘hand washable’ garments/textiles. (Hence, a machine that mimics hand washing)

I believe we all know that even boutique style rug washers seldom use their hands only. Everyone I know incorporate tools for dusting, pressure washing, scrubbing, squeezing, extracting, drying, etc.

Machines and devices come in all sizes and costs. Humans still need to touch the rugs with their hands at some point and examine them for results being accomplished. Does that mean that they are hand washed?
 
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Desk Jockey

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I agree that is a rather vague term, although when I hear it I always assume "Pit Washed" not machine washed.

I also assume it will cost more because of the extra labor involved in "Hand Washing" vs machine processing. Not a knock on either cleaning method but machines are going to be more productive and thus more affordable.
 

Ken Snow

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Mikey~ That term is so misleading and imo borders on deceptive advertising when used by cleaners or retailers.

We have competitor rug retailers in the metro area that tout "Hand Washing" of rugs. Very misleading as the cleaning company they sub out the rugs to, uses there On Location Cleaners and their truck mount to clean them. Not exactly the most effective way to clean and certainly not hand washing~ which no rugs need, with rare exception.
 

Desk Jockey

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I see so we are free to say we "hand wash" rugs too? :razz:

We use a similar system it's just inplant and we use a rug duster. Here I was begining to get a complex thinking we were rug cleaning hacks, only to find out we are with the cleaning elite. :oldrolleyes:

I knew I was cleaning as good as that Hyde character.....rug snob! :p
 

Mikey P

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I wish Ken would take his Droid and go film a video of a rug being unloaded, inspected, ran though his proprietary cleaning process, detailed and readied for delivery


According to him it only takes ten minutes to process an average rug, and I'm sure his battery would last that long
 

Mikey P

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[h=1]Hand Wash "Rug cleaning"[/h] From Wikipedia, the free encyclopedia
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Hand Wash Rug cleaning, is the process of the removal of stains, dirt, grit, sand, and allergens from the rug by "hand". This can be achieved by several methods, both traditional and modern. Clean rugs are considered by their owners to be more visually pleasing, potentially longer-lasting, and probably healthier than poorly maintained rugs. However, no cleaning wand typically used in Hot Water style on location steam cleaning process can be used and still be considered "Hand Washed". The Moore Machine process also is not worthy of the term as it is a soul-less method showing no respect for the artisans that created the textile with their 12 year old fingers.


Although the craft of Rug Cleaning was quite misunderstood for hundreds of years, it is now in an incremental phase of industrial development and understanding. Chemical developers have only within recent decades created breaking through technologies and methods. Particularly, encapsulation and other green technologies work better, are easier to use, require less training, save more time and money, and lead to less resoiling than prior methods. Today's experts in the field are capable of applying a handful of adjustments to our rugs such as binding, color revival, blocking, deep cleaning, moth and water damage restoration, design restoration, hole patching, re-fringing, re-stretching, re-waving, ripple removal and more.


A very popular and efficient method among the rug cleaning companies is removing deep-rooted dust brought on by foot traffic and dry soil with compressed air – a method proven to be far more effective than mere vacuuming, shaking, or beating.
 

Ken Snow

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There are a lot of steps Mike- I believe if I said that it was strictly about the actual wash process.

We start with bringing them out of the customer's vehicle into one of our drop off locations
We key in the order electronically after measuring the rug(s)
We offer additional services or topical treatments as the situation warrants
We print a work order for the customer to sign
We collect a deposit
We print a plastic thermal tag, which is color coded by drop off location (out Pick Up & Deliver has its own color)
We staple flags for the additional services or top treats to the tag
We wire the tag to each rug
We roll and store the rug(s) on a dolly to await transport to our Rug Care Spa (rugs brought to our Spa are put on a wash dolly
3 days a week we send a truck to each of our rug care centers to transfer completed rugs and pick up the incoming rugs
We unload and bar code scan the cleaned rugs into the drop off locations customer pick up bins
We load the dirty rugs into the truck
When the truck returns to the Rug Care Spa (Plant) we unload the rugs and either put them on a dolly to start the process or they are put in a holding area for our repair specialist to look at before cleaning if this has ben requested.

See Mike there is a lot of work that happens before we even get to the cleaning side of he rug cleaning business. Each drop off center is its own profit center so it has to generate a lot of revenue to cover its existence.
 

Mikey P

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You sound like one of those Joe Polish types that includes blocking/tabbing of furniture as one of their "SIX STEP CLEANING" processes..


Have Hanna shoot a video you soulless rug hack!
 

Mardie

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Mikey~ That term is so misleading and imo borders on deceptive advertising when used by cleaners or retailers.

We have competitor rug retailers in the metro area that tout "Hand Washing" of rugs. Very misleading as the cleaning company they sub out the rugs to, uses there On Location Cleaners and their truck mount to clean them. Not exactly the most effective way to clean and certainly not hand washing~ which no rugs need, with rare exception.
I was at a local suppliers shop after hours a few months ago and they had a small stack of rugs they were steam cleaning with a wand. I was shocked at the poor reults and the fact that they were actually going to get paid to do that. It was nothing more than a cheap wet vacuuming in my eyes.But i bet they made a good $$ LOL
I charge $1.50 sq.ft.for in home rug cleaning. Same price for natural or synthetic (same process) specialty stain removal extra.
 
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Mikey P

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despite the kidding I give Ken about his operation, it's the only one I would consider to emulate having done the hand washing nonsense.
 

T Monahan

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Mikey,

Mr. Snow will assure you that you better have a great volume of rugs coming in month after month to financially justify a Moore style in-plant set-up. You will still need a wash floor and 'know how' that you can perform to the rug ever before conveying the rugs through the rinse/wringer and dry room. For instance, 2 things before the machine: 1) Cleaning, and 2) Deodorizing techniques.

Ken graciously permitted me to visit his facility and the way they are set up once again this past Monday. He can process carts and carts of rugs in any given day. But as he said, it still requires lots of human handling of the merchandise before it ever hits the wash floor. Thanks again Ken!
 

The Great Oz

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Those that insist on the purity of their hand cleaning definition better be gently massaging each fiber with their fingertips, as even if you use a rock on the riverbank the rock is a tool. Everyone doing "hand" cleaning is using tools. Those complaining just means that for them the definition ends with what they own, and anyone with better tools is cheating.

The Chinese rug mill has automated every aspect of making a rug except tying the knots and it's still a hand-knotted rug. A lot of hand work goes into cleaning rugs using automated equipment, so by that definition every rug is hand cleaned.

If you use a carpet wand are you hand cleaning? How about an upholstery tool? Is there a point in the distance of hand from rug that makes it hand cleaning?

Oh yeah, the question
What do you charge to hand wash a real rug?
According to Bongo 3 to 4 bucks is chump change.​
We're in the chump change range.



 

Mardie

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I would like to know how much do you wand cleaners charge for rug cleaning and if you do in home rug cleaning? Or do you even offer or attempt to wand clean a good rug.
 

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