Brent said:Majority of the customers don't care what kind of equipment you use. When they ask me its just to make sure its not a portable. Your truck is a moving billboard, so coming up with a business name is important to put on the side.![]()
I always tell the customers when they are getting other quotes to ask the questions. Are they using a portable, TM, DC. IF there is extra charges for gas, pretreatment, blah blah blah. If they offer a 100% satisfaction guarantee and the list goes on. I have had people just tell me to go ahead and do it. But that customer got a good deal and who knows he may get a great service out of it. There is a local cleaner here that is sooooo cheap, but he does a really good job. Hmmmm
Chris Muetterties said:Brent said:Majority of the customers don't care what kind of equipment you use. When they ask me its just to make sure its not a portable. Your truck is a moving billboard, so coming up with a business name is important to put on the side.![]()
Brent
What is it? Customers don't care or the do care ?
I always tell the customers when they are getting other quotes to ask the questions. Are they using a portable, TM, DC. IF there is extra charges for gas, pretreatment, blah blah blah. If they offer a 100% satisfaction guarantee and the list goes on. I have had people just tell me to go ahead and do it. But that customer got a good deal and who knows he may get a great service out of it. There is a local cleaner here that is sooooo cheap, but he does a really good job. Hmmmm
I see from this post your telling another cleaner to ask about the equipment his competitor is using.
Seems to me you have a double standard.
You know chris you don't have to have a vortex to run a successful business
Chris Muetterties said:Brent
I am simply stating that you yourself was telling another cleaner to teach his customer the differences in equipment as a point in price shopping.
Are you saying the a TM cleans better than a portable ?
As far as me defending my purchase ?
Not at all. What I am doing is pointing out to all that watch these threads that most who post about a V/AT have never owned one. When one has never owned the equipment in question wether its an OP, 175, CRB, Portable, Slide-in, CDS, PTO, or a V/AT type that everything that person is stating is theory.
Theory is just an opinion and we all know about opinions.
As for the totally BS statement about being successful.....
You know chris you don't have to have a vortex to run a successful business
Find 1 thread where I said that !!