There are dozens (if not hundreds depending on your demographic) of store front, and pick up & delivery dry cleaners in most areas. They feel no guilt, no shame, in taking their wares to the same two or three dry cleaning plants in the area, yet carpet cleaners are somehow "duped" into thinking that we MUST handle all our rugs ourselves, because no one could possibly do it as well as we/I do, no wonder the industry as a whole preys on the independents. :roll: