Russ T.
Supportive Member
Customer has a very furry but floppy wool rug. It doesn't have a nice stiff back where I feel like I can get aggressive at all with it. It's very loose feeling and customer said it sheds like crazy when she vacuums. She understands now that she bought a pretty unpractical rug but wants to see if it can be saved and placed in another, less used area.
Her main concern is urine. There is some minor spotting on the top and quite a bit on the bottom of the rug.
She paid @ $900 for the rug. It sits on a very nice hardwood floor and I will probably be doing the cleaning off site, if at all. I told the customer I'd do some research and would get back to her by Monday. Any help would be great, thanks!
Her main concern is urine. There is some minor spotting on the top and quite a bit on the bottom of the rug.
She paid @ $900 for the rug. It sits on a very nice hardwood floor and I will probably be doing the cleaning off site, if at all. I told the customer I'd do some research and would get back to her by Monday. Any help would be great, thanks!