Mikey P
Administrator
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danpauselius said:Mr. Braun,
What is the INTENT of the SOA program? What benefits do you expect to see and who will benefit?
Would you agree that limiting the consumer's choices of carpet cleaners to only those who can afford to have their own equipment tested would be detrimental to both smaller cleaning companies and consumers alike?
Let's say that I am considering purchasing one of two similar SOA certified Truck-Mount machines made by competing manufacturers. Can CRI provide me with all of the pertinent test documents which spell out precisely how those machines fared in all phases of testing?
CRI can not share that data with you, but the individual manufacture would have all that data on his/her equipment and could provide if they so chose.
Billy said:Let's say that I am considering purchasing one of two similar SOA certified Truck-Mount machines made by competing manufacturers. Can CRI provide me with all of the pertinent test documents which spell out precisely how those machines fared in all phases of testing?
CRI can not share that data with you, but the individual manufacture would have all that data on his/her equipment and could provide if they so chose.
I would like to know why I am told by more than one manufacture in the paper work it says they can't share data?
hcciam said:Thanks for taking the time to be on the hot seat.
I'm Ron Werner, owner operator of Happy Carpet Cleaners from Victoria BC Canada, IICRC Master Cleaner, 15 yrs in this industry.
I imagine you are going to get a lot of questions with respect to the Seal of Approval controversy.
My first question is more interest, ie how did you come to be president of CRI coming from the chemistry world?
Thanks
danpauselius said:Mr. Braun,
What is the INTENT of the SOA program? What benefits do you expect to see and who will benefit?
Would you agree that limiting the consumer's choices of carpet cleaners to only those who can afford to have their own equipment tested would be detrimental to both smaller cleaning companies and consumers alike?
hcciam said:Gee, I hope you have good voice recognition software rather than typing all the answers!
It took a while but I read through most of your answers to Jim's questions. I think you are wise enough to answer the real concern with the SOA system. Simply, machines like Rug Drs + their soap have gotten a Gold approval. I understand about the "data is what it is" but that isn't answering our concerns. This program is "supposed" to be to make sure that carpets are being cleaned properly. Fine. BUT how are consumers going to know the difference. I know, the mills know, you know, but they don't.
Its not the equipment anyway, its the operator. All I see this doing is adding one more certification that isn't 'really' necessary, esp to smaller busn's like myself. I know I can outclean a truck with a portable but thats because I am "trained" to clean. Put an untrained tech behind approved equipment and the carpets are destroyed.
All CEO/political/legal talk aside, please openly address our concerns.
Thank you
Ron Werner
Larry Cobb said:Werner;
Thanks for taking the time to be with us tonight.
We are an equipment and chemical manufacturer. I have a couple of questions:
When one of our franchise customers was at Prof. Testing Lab for SOA system testing, they were also asked to submit their "carpet protector" spray for testing.
1. Is this performance testing something that CRI is also looking at for the SOA program ?
2. How is it that an extractor that initially got a Bronze rating in the equipment testing could later receive a Gold rating for the system test ?
Thanks;
Larry Cobb
Cobb Carpet Supply
Billy said:Let's say that I am considering purchasing one of two similar SOA certified Truck-Mount machines made by competing manufacturers. Can CRI provide me with all of the pertinent test documents which spell out precisely how those machines fared in all phases of testing?
CRI can not share that data with you, but the individual manufacture would have all that data on his/her equipment and could provide if they so chose.
I would like to know why I am told by more than one manufacture in the paper work it says they can't share data?
Doyle Bloss said:Mr. Braun -
Thank you for taking the time to communicate clearly information about the CRI SOA program.
It would seem that the common "enemy" of the CRI SOA program and many of the caring, concientious professional cleaners who frequent this bulletin board are carpet cleaners who do not charge enough to clean carpet correctly, and unethical carpet cleaners who choose not to clean carpets correctly.
How can the CRI and Cleaning Industry work together to get out the message of the value and importance of professional cleaning to the carpet consumer and flooring retailers?
Regards,
Doyle Bloss
Bridgepoint Systems
Rafa-L said:Mr. Braun......who owns the testing labs?