NOT ONCE...... They are blown away by the dirty shyte that comes out....... Carpet is not made to last forever anyway.....They never question the fiber loss?
I only use it when there is already damage and I rarely get watched while I'm working. But I have asked customers come look to see what I found.I understand. I just wouldn't want to be there for the first removal. I wonder if it were explained in detail on a rack card if that would help in the explanation. ???
If it were my wife, she would go ballistic and would take my explanation as an excuse. Then she would call the office to complain. She's rough! lol
It's funny with all these different devices it seems like we're running around d in circles. I used to use power brushes all the time but stopped because they were slow. When you factor in the time to crb the carpets then clean them, it makes those old power brushes look more viable. I used to dig out so much hair, dirt and fiber that I would have to stop and vacuum the brush. Just using a cheap portable, I took a lot of work away from spray and suck TM guys. Maybe it's time to reinvent the power brush. All metal construction, dual brushes, dual spray bars, dual vacuum slots with glides. Kind of like a Zipper with brushes.
it has to be done with TACT..... You have to show them you are helping, NOT criticizing.... We are there for the DEEP CLEAN...... This isn't stuff Mrs. Smith couldn't possibly get out herself.......PERCEIVED VALUE.....You're going to offend some lady doing that. Be careful
I probably have lolYou're going to offend some lady doing that. Be careful
The way I see it, there are 2 types of cleaners, those that are once and done, and those who are there for home maintenance..... I try hard to be the latter......Hey lady, look at all the shit I got out of your carpet.
No different than sight tubes.Hey lady, look at all the shit I got out of your carpet.
It is, because they are there sitting like little pieces of shyte.... Take the hose, or shop vac, and clean them up right in front of her...... Gives the client 'closure' on the issue....No different than sight tubes.
No different than sight tubes.Hey lady, look at all the shit I got out of your carpet.
Why the "dig" there Marty? Just because I didn't get all excited because you were Mikey's big surprise?The new Billy Lewis' of carpet cleaning
He picks on everyone to see if he can get a rise form them.Marty dishing me...
WTF! You getting me confused with AshleyHe likes seamen.....
WTF! You getting me confused with Ashley
Then I agree! lolThat was meant for Chavez , not you Billy.
He who has the most toys.......