your_good_sons
Member
"You cleaned my carpet once before, I think it was May or June of 2012 (it was June of 2011 when I checked my file) and I need you to come back and redo it, because it is dirty again... now would I have to pay again or would I just get a big discount for cleaning it again, because its, you know, dirty, again."
I recall the job vaguely. My notes show a lot of pet urine and substantial food stain in the dining room. Somehow I am thinking this is the one where somebody dropped the gravy bowl, the place was pretty trashed, but because grandma was willing to kick in $50, (it was a $50 bill and a check split payment IIRC) it was finally time to get the carpet cleaned.
I said there would be no discount or freebie. I tried to set the appointment. They said "they'd get back to me" they were price shopping.
Wow, I've been called back 2-3 weeks later after a party and given 10% off, but never going on 3 years! Wow.
I recall the job vaguely. My notes show a lot of pet urine and substantial food stain in the dining room. Somehow I am thinking this is the one where somebody dropped the gravy bowl, the place was pretty trashed, but because grandma was willing to kick in $50, (it was a $50 bill and a check split payment IIRC) it was finally time to get the carpet cleaned.
I said there would be no discount or freebie. I tried to set the appointment. They said "they'd get back to me" they were price shopping.
Wow, I've been called back 2-3 weeks later after a party and given 10% off, but never going on 3 years! Wow.