Update - 5/10/2012
Citru Solution is NO "solution" after the solution dried, my carpets felt disgusting like they had been starched. Man was I duped! Sears came out the next day and steam CLEANED my carpets and for twice less than citru solution ripped me off for, and in half the time. Don't be fooled!!
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5/9/2012 C'mon, REALLY???? Just had my house done for over $300!! I am not impressed!!
I could've rented a… Read more »
Comment from Craig R. of CitruSolution 6/18/2012
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I wanted to address Lisa's comment that her carpets felt "starched or stiff" after our service. Our solution produces no bubbles, has no soap, and does not dry stiff. HOWEVER, many of our clients have hired steam cleaning services in the past who use soap and detergent, or have used products themselves like RESOLVE, which is soap. (For fun, shake a bottle of resolve or any store bought carpet cleaner, and see what's inside). Because they do not get completely rinsed out of the carpet by the water extraction companies, and you have really no way to rinse Resolve out of your carpet, that's what happens. Then, when we perform our service, the left behind soap in the carpet is re-hydrated, lifted to the surface, and dries, and if there is an excessive amount, it can dry a little stiff. Don't worry - the stiffness will go away by vacuum cleaning it. THE GOOD NEWS is that CitruSolution does help to neutralize and break down the soap, so if you avoid putting more in the carpet, this will improve with each cleaning. I sincerely appreciate your feedback and the opportunity to reply to you. We want our customers to know that we take their satisfaction seriously and will always address their concerns promptly and professionally.