B&BGaryC
Member
- Joined
- Apr 6, 2007
- Messages
- 4,667
- Name
- B&BGaryC
A local cleaner, whom I have never met, won't be around much longer.
I have always heard excellent things about him. His customers rave. He is one of the more expensive cleaners in this town. Doesn't do high volume, he is just an owner/operator, raises his prices every year. I get the resulting fall out. They always tell me they never thought they could ever pick another cleaner, but the prices were finally out of their budget. I can tell by working after him that his work quality and customer education skills are tremendous.
He thinks he's a water damage expert now. We are fixing his third job now. Major mold problems after he "dried" a water loss. We checked the wall 28 days after he pulled his equipment. IT'S STILL WET!!! This loss we are working is huge. Insurance companies and regulators are getting involved. People are mad, and I don't think he will have a house this time next year. He just works solo with his wife to help. I really think this is the coffin nail. Just because you can clean carpets doesn't mean that you can you dry floods. You just gotta use your head. I am a carpet cleaner. Our company does flood work. I will not touch a flood. I know better. I will wait until I am properly certified, until then, I will let the experts my boss employs handle damage claims.
Just a word of advice to anybody looking to get into water. Look before you leap. It takes thousands of successful jobs to make a name for yourself, but only one failed restoration attempt to lose everything. He made a name for himself as an expert, educated, highly competent carpet cleaner... But he will be remembered as the guy who didn't know what he was doing and lost his business.
I have always heard excellent things about him. His customers rave. He is one of the more expensive cleaners in this town. Doesn't do high volume, he is just an owner/operator, raises his prices every year. I get the resulting fall out. They always tell me they never thought they could ever pick another cleaner, but the prices were finally out of their budget. I can tell by working after him that his work quality and customer education skills are tremendous.
He thinks he's a water damage expert now. We are fixing his third job now. Major mold problems after he "dried" a water loss. We checked the wall 28 days after he pulled his equipment. IT'S STILL WET!!! This loss we are working is huge. Insurance companies and regulators are getting involved. People are mad, and I don't think he will have a house this time next year. He just works solo with his wife to help. I really think this is the coffin nail. Just because you can clean carpets doesn't mean that you can you dry floods. You just gotta use your head. I am a carpet cleaner. Our company does flood work. I will not touch a flood. I know better. I will wait until I am properly certified, until then, I will let the experts my boss employs handle damage claims.
Just a word of advice to anybody looking to get into water. Look before you leap. It takes thousands of successful jobs to make a name for yourself, but only one failed restoration attempt to lose everything. He made a name for himself as an expert, educated, highly competent carpet cleaner... But he will be remembered as the guy who didn't know what he was doing and lost his business.