they DON'T do estimates for me - i fill out documentation of what we did and they sum it up for me. you’re right, i’m a carpet cleaner that also does water damage (2-5 jobs a month). lucky for me, i have never had to bid on a job, or provide an estimate, so maybe you’re right about that. it works great for me and my invoices are higher than the guy i bought the business from, plus it takes me much less time to bill. since using them, insurance companies have rarely questioned my billing. before you say anything like i’m not billing high enough, i have friends on the east coast that are 100% WDR that looked over some of my invoices and gave a stamp of approval. Net Claims Now isn’t for everyone, but it sure works for me and they don’t pay me to endorse them.