WE are no longer paying for the BBB. I forgot to remove their logo from our site when we cancelled the membership and got a letter right away. Yet, I see a ton of our competitors with the logo on their site, and no accreditation. BBB tends to say they send tons of referrals to accredited companies, only BBB companies are trusted, etc. Never felt like we got business from them, and have not been asked by any customer if we are apart of the BBB. Why are you paying for the BBB? Why not?