Better Business Bureau my ass!
Any company that has to result in scare tactics to get business should be reported the states attorney generals office. When my secretary first started with me they would call and tell her who they were, and ask her to have the owner call them back right away. Needless to say all they wanted was $, poor girl fell for it, just like the majority of the public... unfortunately.
How is it that they will call back every six months, even when you tell them to put you on the do not call list, or remove my name from their call list. I thought they made that illegal? I threatened them with that attorney general statement seems to have worked SO FAR. We'll see.
BBB is a totally useless, self-perpetuating organization.
But hey, that's just my opinion, what's yours?