Congratulations- I guess? When should I trigger my insurance?

Bob Pruitt

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May 22, 2016
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earth
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Robert Pruitt
Wonder if you would have let them know when it came off if they would have sent you another one...
 

Old Coastie

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Jun 29, 2015
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7,504
Location
Heart of Dixie
Name
Stephen
Ofer, just rotton luck. My choice would be to immediately let the customer know you will make it right, involve the insurance and make it entirely their problem. That is what you pay them for.

With your track record it is unlikely they will boost your rate. You are what is known as a "sticky" customer and worth retaining.
 
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ruff

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Joined
Apr 19, 2007
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11,010
Location
San Francisco, CA
Name
Ofer Kolton
He would, had he known what's the Offer.

Picture didn't matter, since the client did not want a patch. So repair was not an option.
Looks like I can get it direct and new at a lower price the re-upholstering. And since my deductible is $500.00 anyhow. I'll just replace and save the insurance for something a lot more significant which I hope will never happen.

P.S. I didn't know teetotalers were betting men, Marty.
 

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