Constant roof leak...

Discussion in 'Water, Fire, & Smoke Damage' started by 1st choice restoration, May 29, 2018.

  1. 1st choice restoration
    1st choice restoration

    Member

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    Location:
    Oklahoma
    Name:
    John
    Got called to a water damage roof leaking. Water standing on roof due to stopped up drains. The leaks are constant and we continue to extract water daily and have had dehus and air movers set up for 7 days to save the rest of the building. Finally stopped leaking today and it’s pouring rain again right now. Equipment rental is going to be expensive but what’s the best way for charging for daily water extraction?? Hourly or what? Daily emergency service call charge daily? Anyone dealt with this? Thanks
  2. Desk Jockey
    Desk Jockey

    Rico

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    a planet far far away
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    Mr Misunderstood
    That's going to be a nasty bill.

    They couldn't get the drains cleared?

    As far as extraction billing show it per day, per hour. Same with emergency services.

    A lot of equipment or just a handful? Any concerns about mold?
    I'd make sure you do a good job of inspection. Don't allow yourself to be blamed for their mold. Be sure it is dry or if there is mold that they know about it.
  3. 1st choice restoration
    1st choice restoration

    Member

    Joined:
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    Location:
    Oklahoma
    Name:
    John
    No they’ve yet to get drains cleared. 3 dehus and about 12 air movers. Not much concern for mold. Has a drop ceiling which has been removed along with wet insulation. We’re trying to keep it contained to one side of the building.
  4. 1st choice restoration
    1st choice restoration

    Member

    Joined:
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    Location:
    Oklahoma
    Name:
    John
    Would you charge the emergency service call for everyday? We were there all weekend as well. Could turn out to be a like 12 -15 day event depending on rain. Adjuster came and saw water continuing to come into building
  5. Desk Jockey
    Desk Jockey

    Rico

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    Mr Misunderstood
    Yes, I would.

    If it's unavoidable then not much they can do but pay it. We are just about finished with a bank that had two levels saturated. A water fountain feed line broke and ran from Saturday night to Sunday AM.

    60 plus units drying for over a week. Carpet was dry in 2 days. Removing damaged dry wall, drying walls and structure. I'm sure the adjuster freaked but the bank was very appreciative with the response and the service.

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