Dry times,

[steamron]

I had a customer call 4 hours after I left and he tells me his wife is a little upset because the carpet is still wet.
I usually tell everyone one that it depends on conditions, air flow, humidity, climate.
But this carpet needed stretched in every bedroom and the hall, using the titanium wand you could see the carpet moving with the strokes. I believe that may delay the drying even longer.
Any thing like this happen with you?


Thanks

 

[Cleanworks]

I had a customer call 4 hours after I left and he tells me his wife is a little upset because the carpet is still wet.
I usually tell everyone one that it depends on conditions, air flow, humidity, climate.
But this carpet needed stretched in every bedroom and the hall, using the titanium wand you could see the carpet moving with the strokes. I believe that may delay the drying even longer.
Any thing like this happen with you?


Thanks

You need to set customer expectations. Most carpets will not be completely dry in 4 hours. I usually tell my customers 8-12 hours and on heavily soiled carpets, up to 24 hours. I'm not talking dry to the touch. I'm saying dry to testing with a moisture meter. You don't want them replacing furniture before your sure it's dry.

 

[SamIam]

Maybe apologize, and take a fan over

 

[hogjowl]

I disagree with our lunatic socialist. Dry to the touch is all that matters. 3 to 4 hours is what we experience.

 

[Cleanworks]

I disagree with our lunatic socialist. Dry to the touch is all that matters. 3 to 4 hours is what we experience.

Until they call you to say they have stains from their furniture that they put back.

 

[Mikey P]

I had a customer call 4 hours after I left and he tells me his wife is a little upset because the carpet is still wet.
I usually tell everyone one that it depends on conditions, air flow, humidity, climate.
But this carpet needed stretched in every bedroom and the hall, using the titanium wand you could see the carpet moving with the strokes. I believe that may delay the drying even longer.
Any thing like this happen with you?


Thanks

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One hour or less for folks who put dry times above all else.

 

[hogjowl]

Until they call you to say they have stains from their furniture that they put back.

If you’re not bright enough to tell them 24 hours on blocks, then you can certainly pay for their carpet you moron.

 

[Mikey P]

If you’re not bright enough to tell them 24 hours on blocks, then you can certainly pay for their carpet you moron.

Do you kiss your pastor when that mouth?

 

[Cleanworks]

If you’re not bright enough to tell them 24 hours on blocks, then you can certainly pay for their carpet you moron.

But I thought you said the carpet was dry, idiot.

 

[Mike J]

I had a customer call 4 hours after I left and he tells me his wife is a little upset because the carpet is still wet.
I usually tell everyone one that it depends on conditions, air flow, humidity, climate.
But this carpet needed stretched in every bedroom and the hall, using the titanium wand you could see the carpet moving with the strokes. I believe that may delay the drying even longer.
Any thing like this happen with you?


Thanks

If drying is a concern (most cases it is), but a real worrier, I let them interact. I ask which is the most important to get dry first.
If possible, do that area first and let the fan work that room for the whole job. All I can do is try.

 

[hogjowl]

Do you kiss your pastor when that mouth?

No, I’m not Catholic

 

[SamIam]

Do you kiss your pastor when that mouth?

Gay

 

[Dolly Llama]

lta

 

[Papa John]

Check your filters and hose connections, and make sure the wand head is cleared. sometimes the head gets blocked with lint.

It might be dry and just a misperception issue. The temperature of the carpet will decrease as the water evaporates, just like your body cools itself through perspiration. Our mind misinterprets this coolness as wetness. Have the customer press tissue paper into the carpet and see what happens. It might take a few days for the carpet temperature to return to normal unless heat is used.