Embarrassed the maintenance man....

ruff

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Jimmy Steve Smith said he doesn't like them term Encap.He said his products make the fibers slicker so soil doesn't stick. You like that better?
Wasn't it Chavez Resto that pioneered the term "clean like appearance"?

From their latest brochure: "Let Chavez Resto's little chipmunk cleaning renegades, provide your facility with our signature Clean Like Appearance."
 

steve_64

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I dislike janitor bashing. many do a great job. I prefer to blame management for training or time management.

Proper vacuuming takes time which isnt always given so it gets neglected Untill it gets ugly.

Ive found very few people know how to really clean anything. Ive seen very few places offer training to custodians. They would rather pay big bucks to us than send someone they dont respect to classes.
 

Desk Jockey

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I dislike janitor bashing
I think that carpet cleaning is just one more thing that they have to do.

They don't see it as a challenge its probably more of a nuisance especially if they have to use a portable. When the guy behind the machine just sees carpet cleaning as a chore you're going to get mediocre results at best.
 
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steve_64

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It depends on the person. Again its manangements job to supervise and make sure things are done properly just like any job.

Too often custodians are left unsupervised and untrained. Training helps motivation. If they have never cleaned carpet they have no clue. Typically they are not given the resources they need to grow.
 
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rick imby

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You know Richard that is a correct assessment. And if people will only think about it........... how can 2 0z per gallon spread out over 1-2000 sq ft encapsulate anything? Only the STUPID buy into the marketing BS.

In fact bump up the oz per gallon to 4-6-8-10-12 or what ever. There is NO way that it will work.
All it does is provide a non soil attracting DRY residue.
And is any RESIDUE good..............you tell me.

When Jimmy L HWE's (surface cleands) a carpet does he get all the water out? or maybe 70% 80%.

That means he is leaving 20-30% of the muddy water in the carpet. Where does it go?

If any of the carpets Jimmy L did last week were pulled out and taken to a Rug shop and cleaned.

Would they get any Residual Dirt out?

Until Jimmy pulls all the carpets you Surface Clean with HWE and dust them and clean them in a rug pit-----

ADMIT Jimmy L is an Appearance Cleaner

Face it Jimmy. You have brought this up over and over....and you are no better than a VLMer---You are an Appearance Cleaner..

The rug guys can look down their nose at you because they get a lot more dirt out than you do...

ADMIT it Jimmy L is an Appearance Cleaner
ADMIT Jimmy L is an Appearance Cleaner
ADMIT Jimmy L is an Appearance Cleaner

just the same as a Scampooer....

ADMIT Jimmy L is an Appearance Cleaner
 
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Desk Jockey

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Nice knowing you Rick.

Go easy on him Jimmy, he knows not what he did. ;)

Call those heavy pipe-hittin' brothers, who'll go to work on Rick with a pair of pliers and a blow torch.

I believe he deserves it.
:biggrin:
 
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Shane Deubell

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I dislike janitor bashing. many do a great job. I prefer to blame management for training or time management.

Proper vacuuming takes time which isnt always given so it gets neglected Untill it gets ugly.

Ive found very few people know how to really clean anything. Ive seen very few places offer training to custodians. They would rather pay big bucks to us than send someone they dont respect to classes.

Exactly, most cleaners are expected to clean at 3-4k sqr ft an hour.

They focus on the hot button issues, carpet is not a high priority in an office building.
 
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Desk Jockey

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Trash, toilet paper, paper towels, clean toilet bowls, light bulbs, vacuuming entry mats, mopping bath rooms, mirrors, elevator hand prints and you want them to care about carpet cleaning. You're asking a lot of an already busy person.
 
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rick imby

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Carpets get dirty over time whereas what they focus on most gets dirty and possibly cleaned every day.
 

steve_64

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I was fortunate to work at a school with a good boss at 16. We had three women who just vacuumed using certified pile lifters. It was there I cleaned carpet for the first time and got hooked.
 

Desk Jockey

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My parents had several buildings we maintained when I was a teen. I hated it, not the work, the work was easy but knowing no matter what my day wasn't done until we cleaned the building. Fortunately the carpet cleaning business grew and we gave up the buildings. It was like a burden was lifted off me, I had my evening back with no worry about going to clean a building.

Oh I'd have the occasional bad dream and wake up thinking I'd forgot to go clean the building but at least it was just a bad dream. :winky:
 
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dealtimeman

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I have no problem with guys calling it appearance maintnance, at all.

The problem I have is guys calling it cleaning, in any capacity, as it does not clean anything.

We call it shampooing and vary rarely do it in very large office and commercial settings.

I have always been weary of the whole encap juice coming back to bite us when indoor air quality experts come back and blame cleaning companies, whether carpet cleaning companies or janitorial companies, for introducing small polymer particles into an indoor envirement for people to kick up while they walk and get stuck in our lungs causing some kind of ailment.

So we never "encap", we just use shampoo, and that has been around for decades with out issue. We explian it will just make the Carpet look more even, and the cleaning ability of the process is minimal.

To compare a rug cleaner to a carpet cleaner is not practicle. One has the ability to only clean the top of the fiber while the other can submerge the whole textile. So not really comparable.

All this from a janitor, so take it with a grain of salt.

And Meg you handled the issue very well.
 
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Dolly Llama

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To compare a rug cleaner to a carpet cleaner is not practicle. One has the ability to only clean the top of the fiber while the other can submerge the whole textile. So not really comparable.

Nor is comparing sCampoo to HWE
One can remove 60-90% of contaminates/soil, the other removes nothing ...it simply rearranges/reorients it


..L.T.A.
 

Desk Jockey

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All too well!
smug.gif
 

Papa John

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I'm glad it worked out so well for us....but feel bad that the maintenance man took the heat. We would rather have an alliance and work with the maintenance staff instead of come off as a threat to them and their job. Yikes!!

I didn't jump on the bash wagon and just responded that I'm glad our guys could go out and teach his guy the proper technique so he could handle it in the future.....And too call us anytime if they need help.

Has anything similar ever happened to you? How did you handle it?

You handled the matter diplomatically and Intelligently.. you definitely want the maintenance staff on your side.
 
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Jimmy L

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Yes you want him on your side otherwise he will do and say things to make you look bad.

I buy some of my guys beer to bribe them : )
 
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Shane Deubell

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Doesnt cost them anything to throw another task on the pile of an hourly worker. Regardless if its maintenance staff or housekeeping.
They will keep doing it until it catches up with them, then call a specialist in to solve the problem.

Each manager has a different philosophy regarding contractors also.
We have one for 7 years now, the last manager only used us sparingly. Usually the absolute worst areas.

Well a new manager took over this year and thinks the total opposite, he has already spent more this year than the previous 7 combined.
He would rather focus his staff on maintenance issues and contract out carpet cleaning. Its not worth his time is what he said.

It can change back tomorrow ....
 

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