KevinD
Member
Taco:
It was only 2 or 3 customers, but all of them were old ladies that have been with me a really long time. They all paid the money, but they had to complain a bit. That got me to thinking that all of that could have been avoided if I'd done it over a period of time.
Well, if you had raised their rate a penny or two per year over 5 years you would have given them 5 times the opportunity to complain.
But a penny per s.f is pretty justifiable. It barely covers inflation I tell them.