You'd think, but I'm too busy stuffin boxes and printing labels to try and figure out who is who I recognize as a Mikey's board member so I can give him an attaboy hereHe’s supposed to be thanking you.
It’s obvious you’re fishing
Here's a question for those of you reading this and I'll need you to peruse greenglides.com and pretend you're ordering a Glide for your want to come up with your answer but today I had a guy call that said I sent him the wrong Glides well I sent them exactly what you had ordered which were Sapphire 14 whole Glides when in fact he needed a aw29 slot Glide and he admitted that it is his fault but he also said my site is very hard to navigate...
From his voice and dialect I will assume that he's over 60, l generally received nothing but compliments on the site's layout albeit it can be hard for someone who's not romantic about wands to figure out which one they have but that's quite the extreme in differences..
People don't know what manufacture they have most of them don't even know how many jets it has let alone the width so I don't think that would help as in the case of this gentleman who just hung up....I've thought this myself. It would be better if there were dropdowns at the top to narrow by wand manufacturer and possibly other options but not sure what else you would include. I hate browsing through pics/titles especially when they aren't in any evident logical order (like alphabetical) and there is no sort option. (not just greenglides)
but I don't know exactly what his issue was/why he ordered the wrong stuff....or that he even knew what he was looking for in the first place
Don't you have reviews?Here's a question for those of you reading this and I'll need you to peruse greenglides.com and pretend you're ordering a Glide for your want to come up with your answer but today I had a guy call that said I sent him the wrong Glides well I sent them exactly what you had ordered which were Sapphire 14 whole Glides when in fact he needed a aw29 slot Glide and he admitted that it is his fault but he also said my site is very hard to navigate...
From his voice and dialect I will assume that he's over 60, l generally received nothing but compliments on the site's layout albeit it can be hard for someone who's not romantic about wands to figure out which one they have but that's quite the extreme in differences..
People don't know what manufacture they have most of them don't even know how many jets it has let alone the width so I don't think that would help as in the case of this gentleman who just hung up....
View attachment 125194
Very few wands have any identifying marks once the stickers are blown off
Help me what?Now see? This is why I never try to help you.
This guy is probably just pissed about his ProTeam needing fixed for the 10th time and he's taking his frustrations with his glide out on youPeople don't know what manufacture they have most of them don't even know how many jets it has let alone the width so I don't think that would help as in the case of this gentleman who just hung up....
View attachment 125194
Very few wands have any identifying marks once the stickers are blown off
Guess how many times a week I do this?When I have a customer who doesn’t know the manufacturer of his wand (very common occurrence), I have him send me pictures of the valve and the wand jet manifold (I see you have those pics)
In most cases, that gives me the information that I need.
Perhaps you could have some pictures under the heading “what glide do I need? “
I just jumped on your site.Here's a question for those of you reading this and I'll need you to peruse greenglides.com and pretend you're ordering a Glide for your want to come up with your answer but today I had a guy call that said I sent him the wrong Glides well I sent them exactly what you had ordered which were Sapphire 14 whole Glides when in fact he needed a aw29 slot Glide and he admitted that it is his fault but he also said my site is very hard to navigate...
From his voice and dialect I will assume that he's over 60, l generally received nothing but compliments on the site's layout albeit it can be hard for someone who's not romantic about wands to figure out which one they have but that's quite the extreme in differences..
Thank you but you forgot to pay..... lol
I have placed various orders in the past months with different companiesHe’s supposed to be thanking you.
It’s obvious you’re fishing
Yup, fo sureLisa wouldn’t have made him
It would be best to put it at the top of the shop page and the glide category template. I added it.And yes, @Hoody we should have a "Don't know what wand you have? send photos of the front and back the wand head, and the trigger/ valve assembly to 775-552-5429 or greenglidesusa@gmail.com" on the front page
Its usually 38...For the love of God, close out of some of those tabs.