It's okay to say Thank you.

[Luky]

In a relatively short time
( 6 months ), I ordered three different glides from Green Glides, and the whole process went without the glitch. I got another one on Saturday.
Mike, thank you.

 

[hogjowl]

He’s supposed to be thanking you.
It’s obvious you’re fishing

 

[Mikey P]

He’s supposed to be thanking you.
It’s obvious you’re fishing

You'd think, but I'm too busy stuffin boxes and printing labels to try and figure out who is who I recognize as a Mikey's board member so I can give him an attaboy here


Thanks Lucky!!!

 

[Mikey P]

Here's a question for those of you reading this and I'll need you to peruse greenglides.com and pretend you're ordering a Glide for your want to come up with your answer but today I had a guy call that said I sent him the wrong Glides well I sent them exactly what you had ordered which were Sapphire 14 whole Glides when in fact he needed a aw29 slot Glide and he admitted that it is his fault but he also said my site is very hard to navigate...

From his voice and dialect I will assume that he's over 60, l generally received nothing but compliments on the site's layout albeit it can be hard for someone who's not romantic about wands to figure out which one they have but that's quite the extreme in differences..

 

[FredC]

Here's a question for those of you reading this and I'll need you to peruse greenglides.com and pretend you're ordering a Glide for your want to come up with your answer but today I had a guy call that said I sent him the wrong Glides well I sent them exactly what you had ordered which were Sapphire 14 whole Glides when in fact he needed a aw29 slot Glide and he admitted that it is his fault but he also said my site is very hard to navigate...

From his voice and dialect I will assume that he's over 60, l generally received nothing but compliments on the site's layout albeit it can be hard for someone who's not romantic about wands to figure out which one they have but that's quite the extreme in differences..

I've thought this myself. It would be better if there were dropdowns at the top to narrow by wand manufacturer and possibly other options but not sure what else you would include. I hate browsing through pics/titles especially when they aren't in any evident logical order (like alphabetical) and there is no sort option. (not just greenglides)

but I don't know exactly what his issue was/why he ordered the wrong stuff....or that he even knew what he was looking for in the first place

 

[Mikey P]

I've thought this myself. It would be better if there were dropdowns at the top to narrow by wand manufacturer and possibly other options but not sure what else you would include. I hate browsing through pics/titles especially when they aren't in any evident logical order (like alphabetical) and there is no sort option. (not just greenglides)

but I don't know exactly what his issue was/why he ordered the wrong stuff....or that he even knew what he was looking for in the first place

People don't know what manufacture they have most of them don't even know how many jets it has let alone the width so I don't think that would help as in the case of this gentleman who just hung up....


Very few wands have any identifying marks once the stickers are blown off

 

[hogjowl]

Now see? This is why I never try to help you.

 

[bob vawter]

Here's a question for those of you reading this and I'll need you to peruse greenglides.com and pretend you're ordering a Glide for your want to come up with your answer but today I had a guy call that said I sent him the wrong Glides well I sent them exactly what you had ordered which were Sapphire 14 whole Glides when in fact he needed a aw29 slot Glide and he admitted that it is his fault but he also said my site is very hard to navigate...

From his voice and dialect I will assume that he's over 60, l generally received nothing but compliments on the site's layout albeit it can be hard for someone who's not romantic about wands to figure out which one they have but that's quite the extreme in differences..

Don't you have reviews?

 

[FredC]

People don't know what manufacture they have most of them don't even know how many jets it has let alone the width so I don't think that would help as in the case of this gentleman who just hung up....

View attachment 125194
Very few wands have any identifying marks once the stickers are blown off

It would certainly help the people that do know.........like me when I'm looking for a particular glide to link to....

 

[Mikey P]

Now see? This is why I never try to help you.

Help me what?

 

[BIG WOOD]

People don't know what manufacture they have most of them don't even know how many jets it has let alone the width so I don't think that would help as in the case of this gentleman who just hung up....

View attachment 125194
Very few wands have any identifying marks once the stickers are blown off

This guy is probably just pissed about his ProTeam needing fixed for the 10th time and he's taking his frustrations with his glide out on you

 

[Kenny Hayes]

Plus, what is over 60 dialect

 

[Mikey P]

This guy is probably just pissed about his ProTeam needing fixed for the 10th time and he's taking his frustrations with his glide out on you

He's not upset...

 

[Jim Pemberton]

When I have a customer who doesn’t know the manufacturer of his wand (very common occurrence), I have him send me pictures of the valve and the wand jet manifold (I see you have those pics)

In most cases, that gives me the information that I need.

Perhaps you could have some pictures under the heading “what glide do I need? “

 

[Mikey P]

When I have a customer who doesn’t know the manufacturer of his wand (very common occurrence), I have him send me pictures of the valve and the wand jet manifold (I see you have those pics)

In most cases, that gives me the information that I need.

Perhaps you could have some pictures under the heading “what glide do I need? “

Guess how many times a week I do this?

 

[Mikey P]

And yes, @Hoody we should have a "Don't know what wand you have? send photos of the front and back the wand head, and the trigger/ valve assembly to 775-552-5429 or greenglidesusa@gmail.com" on the front page

 

[KevinD]

Here's a question for those of you reading this and I'll need you to peruse greenglides.com and pretend you're ordering a Glide for your want to come up with your answer but today I had a guy call that said I sent him the wrong Glides well I sent them exactly what you had ordered which were Sapphire 14 whole Glides when in fact he needed a aw29 slot Glide and he admitted that it is his fault but he also said my site is very hard to navigate...

From his voice and dialect I will assume that he's over 60, l generally received nothing but compliments on the site's layout albeit it can be hard for someone who's not romantic about wands to figure out which one they have but that's quite the extreme in differences..

I just jumped on your site.
I'm over 60.
I found my wand glide and had it in my cart in 29 seconds.

 

[Mikey P]

I just jumped on your site.
I'm over 60.
I found my wand glide and had it in my cart in 29 seconds.

Thank you but you forgot to pay..... lol

 

[hogjowl]

Lisa wouldn’t have made him

 

[Luky]

He’s supposed to be thanking you.
It’s obvious you’re fishing

I have placed various orders in the past months with different companies
(engine, water pump, chemicals, tools, and parts) It wasn't smooth sailing in all the cases. When placing the order, I expect common courtesy, prompt execution of the order, and concise communication. I'm getting that from Mike and Fred C. consistently. I forgot to mention that SX-12 arrived neatly packed, and shipping was swift(again). As business culture is generally changing ( for the worse ), it is nice to be recognized as a customer.
Fishing season is over anyway

 

[Mikey P]

Lisa wouldn’t have made him

Yup, fo sure

 

[Hoody]

And yes, @Hoody we should have a "Don't know what wand you have? send photos of the front and back the wand head, and the trigger/ valve assembly to 775-552-5429 or greenglidesusa@gmail.com" on the front page

It would be best to put it at the top of the shop page and the glide category template. I added it.

 

[Mikey P]

 

[Hoody]

For the love of God, close out of some of those tabs.

 

[Mikey P]

For the love of God, close out of some of those tabs.

Its usually 38...