Just spreading the word...
Nationwide is a PITA of a company to work with (And I have all my business and auto ins thru them which I'm highly thinking of going to another ins co but that's for another time).
They will not pay for overtime or afterhours (spoke to 2 other preferred vendors about this), that I had referred some work to, and they both told me they will not work on the weekends of past 5 pm as they both said Nationwide will not pay for overtime/after hours (learned this the hard way on my last job w/ them).
Also, if you plan on getting a PODS or any other type of container/storage initially for your flood job, first find out if there is a content restoration co in your area that one does content restoration/moving of contents into their own facility, this makes life much easier so you don't have to work around all the contents. If you do get a PODS, they'll ask for a CC # to be on file, make sure to get the homeowner to agree to put their own card on file if the homeowner wants to keep belongings in the PODS AFTER you are finished w/ the job. I've learned this the hard way, as I am now on the 4th month of having to pay for the container and Nationwide wants PODS to "bill them" an invoice, but PODS will not work that way (only us contractors would offcourse). Now I have to wait to who knows when till their "preferred" vendor is done w/ the repairs on the home.
I have gotten reimbursed for the monthly expense, but it is very annoying as I am no longer on the job, and the homeowner is very hard to get a hold of since he travels quite a bit. Ins co will still not put a company CC on file, and wants the HO to do it.
We have both a work authorization/insurance agreement form stating the homeowner authorizes their insurance company to mail us a check directly made out to our company name only. They'll mail us the check but still put the homeowners name on it (this is a mitigation only too). Today they've told me that agreement form is between us and the homeowner, not Nationwide. I've worked w/ many adjusters from many diff ins co's, I thought Travelers was a pain in the a**...but these people r beyond that.
Just my .02 cents.
Nationwide is a PITA of a company to work with (And I have all my business and auto ins thru them which I'm highly thinking of going to another ins co but that's for another time).
They will not pay for overtime or afterhours (spoke to 2 other preferred vendors about this), that I had referred some work to, and they both told me they will not work on the weekends of past 5 pm as they both said Nationwide will not pay for overtime/after hours (learned this the hard way on my last job w/ them).
Also, if you plan on getting a PODS or any other type of container/storage initially for your flood job, first find out if there is a content restoration co in your area that one does content restoration/moving of contents into their own facility, this makes life much easier so you don't have to work around all the contents. If you do get a PODS, they'll ask for a CC # to be on file, make sure to get the homeowner to agree to put their own card on file if the homeowner wants to keep belongings in the PODS AFTER you are finished w/ the job. I've learned this the hard way, as I am now on the 4th month of having to pay for the container and Nationwide wants PODS to "bill them" an invoice, but PODS will not work that way (only us contractors would offcourse). Now I have to wait to who knows when till their "preferred" vendor is done w/ the repairs on the home.
I have gotten reimbursed for the monthly expense, but it is very annoying as I am no longer on the job, and the homeowner is very hard to get a hold of since he travels quite a bit. Ins co will still not put a company CC on file, and wants the HO to do it.
We have both a work authorization/insurance agreement form stating the homeowner authorizes their insurance company to mail us a check directly made out to our company name only. They'll mail us the check but still put the homeowners name on it (this is a mitigation only too). Today they've told me that agreement form is between us and the homeowner, not Nationwide. I've worked w/ many adjusters from many diff ins co's, I thought Travelers was a pain in the a**...but these people r beyond that.
Just my .02 cents.
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