hogjowl
Idiot™
Don't turn my compliment into a negative moment, asshole.
pro 1200 owners...question
- Thread starter knoxclean
- Start date
Mikey P
Administrator
I'd love to hear you compliment that poor wife of yours.
Lee Stockwell
FOJL
I like being Brudered.
No nonsense good service.
No nonsense good service.
hogjowl
Idiot™
She is well aware of how lucky she is.
BradFenstermaker
Member
Dave I bet you can repair that with a trip to motion industry's.
Mikey P
Administrator
Dave, considering that SS flew an engineer out to your house to deal with the last issue, I highly doubt they would ever consider screwing you on this high profile machine of your's.
Can I ask why you didn't contact Olsen first before posting about this problem?
knoxclean
Supportive Member
Mike I noticed all your posts on this have been trying to make make it look like its our fault or its a van problem. Any reason for that?
"Are you sure that has to do with the unit?"
"The unit is off, correct?"
Anyway why I didn't call John. Well the last time we called his guys told me that the 1200's are new to them besides a few basics they don't know much about them and I should contact Sapphire. Well we all know how happy Sapphire was that I called them so lets not go down that road again.
Also I wasn't sure if that was just the way the were and asked if other experienced the same. Maybe there wasn't an issue, thats just the way the are.
"Are you sure that has to do with the unit?"
"The unit is off, correct?"
Anyway why I didn't call John. Well the last time we called his guys told me that the 1200's are new to them besides a few basics they don't know much about them and I should contact Sapphire. Well we all know how happy Sapphire was that I called them so lets not go down that road again.
Also I wasn't sure if that was just the way the were and asked if other experienced the same. Maybe there wasn't an issue, thats just the way the are.
Lee Stockwell
FOJL
All shaft drive units respond similarly to clutch bearing wear.
I had a Butler, my son a WM and I have a HM shaft with universals, but all the same clutch.
Pretty straight forward and proven. Won't be hard to fix.
I had a Butler, my son a WM and I have a HM shaft with universals, but all the same clutch.
Pretty straight forward and proven. Won't be hard to fix.
Dennis Bruders
Supportive Member
knoxclean
Supportive Member
I like the guys out there in Nashville and I'm sure they take care of things.
hogjowl
Idiot™
The seas are choppy David. And the raft is small.
Mikey P
Administrator
If I have a problem with a piece of equipment I call the company if I expect them to fix it.
If I want to fix it I'll ask here.
Obviously you didn't want to fix your issue yourself so this thread was all about leverage.
If I want to fix it I'll ask here.
Obviously you didn't want to fix your issue yourself so this thread was all about leverage.
knoxclean
Supportive Member
Mike no agenda with the post just wanted to see if it was normal and what my options were. Wanted to see if I needed to make a 3 hour trip only to find out nothing was wrong. So now we're not allowed to post about a tm question anymore?
Keith the heat problem turned out to be my van was the first one they put in a van with the smaller engine. The rpms needed to be tweeked.
We love the machine and Sapphire makes a good product. There isn't a tm maker out there that doesn't have things come up with their machines. Things happen. I understand that.
Keith the heat problem turned out to be my van was the first one they put in a van with the smaller engine. The rpms needed to be tweeked.
We love the machine and Sapphire makes a good product. There isn't a tm maker out there that doesn't have things come up with their machines. Things happen. I understand that.
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Mikey P
Administrator
"Wanted to see if it was normal"...lol
If you were Marty, I'd believe that.
If you were Marty, I'd believe that.
Mikey P
Administrator
David please let us know how this all plays out.
The tech heads here are dying to know what went wrong and how.
The tech heads here are dying to know what went wrong and how.
Desk Jockey
Member
We just went through this on our 2007 Butler a couple of months ago.
The guys waited until it got too bad to tell me about it. The clutch bearing went bad but since we didn't take care of it when we should have it, also took out the drive shaft bearing too.
Should be a fast easy fix if its just the bearings. I hate when stuff like this happens but that's life.
Sh*t happens! Fix it and move on.
The guys waited until it got too bad to tell me about it. The clutch bearing went bad but since we didn't take care of it when we should have it, also took out the drive shaft bearing too.
Should be a fast easy fix if its just the bearings. I hate when stuff like this happens but that's life.
Sh*t happens! Fix it and move on.
knoxclean
Supportive Member
Mike wrote:
"Dave, considering that SS flew an engineer out to your house to deal with the last issue".
Just to clear up another non fact. Ron was in Ohio heading to Nashville and came by here on the way.
"Dave, considering that SS flew an engineer out to your house to deal with the last issue".
Just to clear up another non fact. Ron was in Ohio heading to Nashville and came by here on the way.
knoxclean
Supportive Member
Update. I will just relay the facts so Mikey doesn't accuse my of trashing anyone.
Drove to Nashville.
Yep it was the clutch bearing.
They will order one from AZ. (only way its covered by warrantee is to get part from there)
will be about 2 weeks
then I go back.
Thats just the facts with no commentary.
Drove to Nashville.
Yep it was the clutch bearing.
They will order one from AZ. (only way its covered by warrantee is to get part from there)
will be about 2 weeks
then I go back.
Thats just the facts with no commentary.
dgardner
Moderator
All good parts come from Arizona....
Shane T
Member
That sucks. So are you driving it with the bad clutch bearing?
knoxclean
Supportive Member
its disconnected
hogjowl
Idiot™
TWO WEEKS?
That drive to Utah is getting costlier and costlier as time goes by.
That drive to Utah is getting costlier and costlier as time goes by.
BradFenstermaker
Member
WTF! I guess Sapphire does not have a Butler Systems type inventory. 2 WEEKS really. They don't have over nite shipping from Arizona?
Too bad this didn't happen a few weeks ago win we where froze from storms. Maybe something will change and happen sooner than 2 wks.
I know your balls to the wall right now with spring rush.
Let me know I can try to come up a few days.
Too bad this didn't happen a few weeks ago win we where froze from storms. Maybe something will change and happen sooner than 2 wks.
I know your balls to the wall right now with spring rush.
Let me know I can try to come up a few days.
hogjowl
Idiot™
I think you might want to drive to AZ, instead.
Mikey P
Administrator
Your clutch replacement will be there on Friday Dave.
knoxclean
Supportive Member
Well with the help of Dennis bruders they will have one there Friday. Thank you Dennis . Not sure why interlink wasn't set up to take care it on their own but it's getting taken care of
hogjowl
Idiot™
Well, one way or another, I guess it's the end result that matters.
Thanks for letting us know about this issue. I wish others would be so honest.
I'm sure Mikey was involved over the phone, so let's thank Mikey too. As nauseating as that is ...
Thanks for letting us know about this issue. I wish others would be so honest.
I'm sure Mikey was involved over the phone, so let's thank Mikey too. As nauseating as that is ...
