Rate for emergency extractions

Discussion in 'the CleAn Room' started by Josh Almanza, Dec 4, 2017.

  1. Blue-Collar Hero
    Blue-Collar Hero

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    It wears on our team and it's a 5 week rotation.
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  2. Rick J
    Rick J

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    The additional cost really boils down to PITA factor. Eqquipment etc. costs are the same.
    Personell needing to go in, go out , and at irregular times , I have always thought is what need to be accounted for .
  3. scottw
    scottw

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    Our team was paid extra for being on call, going out after hours, and often meant over time for one or more of our employees. So, labor costs did go up. For me or employees, they should get paid more for working extra or inconvenient hours.
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  4. PrimaDonna
    PrimaDonna

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    Believe it or not, Bob, I don't read through every thread. If you want me to see it you have to tag me, @PrimaDonna

    And my answer is double whatever is the highest posted so far!

    Seriously, tho, we haven't had to sub out like this for emergency work. I'd charge what we charge our clients plus a bit more for doing the other cleaner a favor. Flat emergency service call of $250 for during hours, and more depending on what time after hours. Bill by the hour after that for straight extraction. We aim for $250 per hour so at least that.
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  5. Cleanworks
    Cleanworks

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    One of the things you have to worry about doing extraction only for some one whether an individual or cleaning/restoration company, is if they screw up the rest of the job and get sued, you will probably be sued as well. Charge enough to make it worth your while.
  6. steve_64
    steve_64

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    Serv pro won't come out for less than $2000.
  7. PrimaDonna
    PrimaDonna

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    In all honesty, this really isn't something we'd do.
  8. Rick J
    Rick J

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    Yes, that is what I was trying to conbey.
    Most of the additional cost of emergency work is due to the inconvenience, and being able to pay someone to do it.
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  9. Blue-Collar Hero
    Blue-Collar Hero

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    We provide a 24 hour, 7-days a week, 365-days a year, service ready to respond within an hour’s notice. Providing this unique type of service does require us to charge a rate commensurate with prompt reliable service.


    Hiring, training and motivating our employee’s has always been the best way of delivering superior service; retaining them starts with good pay and benefits. We are careful whom we choose to employ; hiring those that we ourselves would feel comfortable with in our own home or business. While it’s true we could pay less and hire less qualified workers, we just wouldn’t feel comfortable sending them to your job.
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