Russ T.
Supportive Member
My helper has been with us for a month now and I couldn't be more excited about that. He's been really, really good. What a very personable young (24) man who is looking to help and keep moving. I can tell that he was taught from a young age, not to stand around while your partner is working hard. The top review was just left yesterday. We dominated another one!
BUT I'm also dealing with a self inflicted water loss. This is the toughest situation that I have caused since being in business here in Iowa. On Wednesday, we were cleaning a large home full of carpet, for a new customer. I hooked up to their outside water spigot without asking the homeowner.
You can guess what happened, if you spend any time on this board at all.
We were cleaning the basement last. I was feeling pretty good about the large job and the results of the cleaning, as I entered the basement level to find LOTS of standing water. I'm guessing at least 30-40 gallons or so had leaked from inside the wall, down and out an outlet behind their entertainment center.
I freaked out...but not in front of the homeowner or my employee.
I sucked as much of it out as I could, got everything on blocks, and got the carpet floating with an air mover...before getting the homeowner to take the walk of shame with me.
I couldn't have asked for a better couple for this to happen with. They have been great. She admitted to knowing about the issue so I know it wouldn't have happened if I would have asked to use the spigot.
I borrowed a dehumidifier from a local competitor and took it out there on Thursday night. He was great too. Very friendly and helpful.
I'm abandoning my "water loss" first thing in the morning tomorrow to visit the Saiger Compound. He's going to help me to get my new rig in cleaning shape.
Pulsation dampener, chem pump rebuild, hose set up, belts and hoses...Saigerized! That part makes it the BEST of times!
What a rollercoaster this small business ownership can be!
BUT I'm also dealing with a self inflicted water loss. This is the toughest situation that I have caused since being in business here in Iowa. On Wednesday, we were cleaning a large home full of carpet, for a new customer. I hooked up to their outside water spigot without asking the homeowner.
You can guess what happened, if you spend any time on this board at all.
We were cleaning the basement last. I was feeling pretty good about the large job and the results of the cleaning, as I entered the basement level to find LOTS of standing water. I'm guessing at least 30-40 gallons or so had leaked from inside the wall, down and out an outlet behind their entertainment center.
I freaked out...but not in front of the homeowner or my employee.
I sucked as much of it out as I could, got everything on blocks, and got the carpet floating with an air mover...before getting the homeowner to take the walk of shame with me.
I couldn't have asked for a better couple for this to happen with. They have been great. She admitted to knowing about the issue so I know it wouldn't have happened if I would have asked to use the spigot.
I borrowed a dehumidifier from a local competitor and took it out there on Thursday night. He was great too. Very friendly and helpful.
I'm abandoning my "water loss" first thing in the morning tomorrow to visit the Saiger Compound. He's going to help me to get my new rig in cleaning shape.
Pulsation dampener, chem pump rebuild, hose set up, belts and hoses...Saigerized! That part makes it the BEST of times!
What a rollercoaster this small business ownership can be!
