I've been going through the process for about two years now.
@BIG WOOD I advise you to still work on occasion with him to perform an "Undercover Boss" type day. I'm sure it will be enlightening.
My son is great with the customers and receives a lot of praise.
Last week we had some "drama".
He complained that I hadn't trained him more on being an owner nor given him some ownership yet.
What he failed to notice was that I was training him on the Mindset of an owner.
Being a business owner isn't just about doing the normal tasks of the job, which he does, but so do employees. Owners need to operate at a higher level of Drive and ambition, and use the Power of TNT= "Today Not Tomorrow"-- get IT done now!
My son lacks the drive to actively manage his time and schedule to maximize revenue and efficiency. A trait all successful business owners should have.
I told him: They print money, they do not print Time. SO Time is more valuable, so manage it well.
When the last job is done, so is he.
When I'm done with the last job, It's time to "Do one More" and 1 more after that.
ie fix things, clean, organize and stock the van. etc.
Good luck Matt.