I think the BBB is pond scum too. They will appear on the local TV news as if they are some government agency. Even print ups in the local paper. One time they sent me a form resembling a i-r-s tax form to fill out. But upon reading it was just a way to scam me so I would sign up and pay their extortion fee.
In fact they are just like the newer breed of "Cathey's list" pay and get rated crap.
No government agency just a for profit scum agency.
Hehe, if you go to the BBB site they say I appear to be out of business. Guess that's the down side to blocking their calls. I've only ever blocked like 2 or 3 numbers and theirs is one of them. Jerks use to call me all the time and wouldn't take no for an answer.