Suppliers: how long does it take to order.....

[Zee]

.....and receive a pressure regulator/unloader for an El Diablo truckmount?

Give or take a few days.....or couple months?


I'm getting increasingly pissed off how interlink is handling this.



So all of you distributors and suppliers: does it really take couple of months to call masterblend in Denver and say "hey, I need the part can you ship it out"???



This of course after a first round attempt, when they ordered the wrong regulator and I cleared a day on my schedule to drive two hours to get it installed. Only to find out that they have the wrong part.
Conclusion... Do it yourself and you'll be better off. Which I might just do this weekend and take the "loaner" regulator back to them (it's not the right one either but at least it's possible to use the truckmount which I appreciate, even though my van gets flooded with the leaky mess they installed)





Those of you that don't think it's right to call them out in public.... IDGAS. All of our customers will do the same thing to us.

 

[hogjowl]

I am so glad I didn't get a Masterblend rig. I've got a dealer 12 miles from me.

 

[Kellie Hiler]

I'm about 20 minutes from Adco (Masterblend) supply house...whatcha need? I'll drive over there and get it!

 

[Nate The Great]

I can't see paying someone else to turn a wrench unless it's over my head... Like building motors.... I don't care to learn that, but simple stuff is too easy to have to pay someone else to do it...

 

[Mark Jennings]

.....and receive a pressure regulator/unloader for an El Diablo truckmount?

Give or take a few days.....or couple months?


I'm getting increasingly pissed off how interlink is handling this.



So all of you distributors and suppliers: does it really take couple of months to call masterblend in Denver and say "hey, I need the part can you ship it out"???



This of course after a first round attempt, when they ordered the wrong regulator and I cleared a day on my schedule to drive two hours to get it installed. Only to find out that they have the wrong part.
Conclusion... Do it yourself and you'll be better off. Which I might just do this weekend and take the "loaner" regulator back to them (it's not the right one either but at least it's possible to use the truckmount which I appreciate, even though my van gets flooded with the leaky mess they installed)





Those of you that don't think it's right to call them out in public.... IDGAS. All of our customers will do the same thing to us.

 

[Mark Jennings]

Hi Zee, I'm sorry to hear this. Give me a call this morning and I will have our Equipment Production Manager speak directly to your distributor to insure the correct regulator is shipped and installed. 303-594-4358. Thank you sir!

 

[mirf]

Good luck Zee!

 

[Zee]

Thanks Mark.

 

[Zee]

I can't see paying someone else to turn a wrench unless it's over my head... Like building motors.... I don't care to learn that, but simple stuff is too easy to have to pay someone else to do it...

I used to do all that on our machines....in the past few year I started giving the work to the supplier because they were constantly begging for the support...and then Interlink bought them out and things.....changed....