hogjowl
Idiot™
- Joined
- Oct 7, 2006
- Messages
- 49,881
On Tuesday of this week, my new van died on me. I was leaving a job and got about half a block away when I lost all electrical power on my van. Nothing worked. Not even the key fob. I had it towed to my local Chevy dealer. They kept it two days.
On Thursday, they called me and said it was not a Chevy issue. Something in the Cleanco system had shorted out and fried everything. When I got there, the service tech told me he had identified the point of the problem. It was the wire powering my electric reel. He had it disconnected, but told me there was a "dead short" somewhere back from that point.
I called Mike at TCS and told him what GMC said. He called Cleanco. He called me back and said that Cleanco said there was nothing under the drivers seat that would cause that. ( I thought, oh boy, here we go. I'll be caught in the middle and this will take forever to ge straight!)
But I was mistaken. Mike told me to get up there Friday AM, today. They found it in a matter of minutes. That wire had been installed incorrectly, Cleanco did the install, and it had been pinched on the seat track. Every time Brady or I changed the seat position it rubbed a little more of the insulation off until it shorted out on the metal track. They fixed it and paid my wrecker bill and my Chevy bill.
That's service the way it's supposed to be.
On Thursday, they called me and said it was not a Chevy issue. Something in the Cleanco system had shorted out and fried everything. When I got there, the service tech told me he had identified the point of the problem. It was the wire powering my electric reel. He had it disconnected, but told me there was a "dead short" somewhere back from that point.
I called Mike at TCS and told him what GMC said. He called Cleanco. He called me back and said that Cleanco said there was nothing under the drivers seat that would cause that. ( I thought, oh boy, here we go. I'll be caught in the middle and this will take forever to ge straight!)
But I was mistaken. Mike told me to get up there Friday AM, today. They found it in a matter of minutes. That wire had been installed incorrectly, Cleanco did the install, and it had been pinched on the seat track. Every time Brady or I changed the seat position it rubbed a little more of the insulation off until it shorted out on the metal track. They fixed it and paid my wrecker bill and my Chevy bill.
That's service the way it's supposed to be.
