ALL NATURAL

Tony Wilson · Mar 11, 2017

Have a customer that wants all natural. That term is a slippery slope. Any advice on acailable products. Does Bridgepoint offer anything like that? I have "green" solutions like green balance and prochems axiom but don't think that's gonna fly with this one. Lol.

Desk Jockey · Mar 11, 2017

If its not too soiled just clean with hot water.

Cleanworks · Mar 11, 2017

Maybe she just wants you to take your cloths off as you clean.

BIG WOOD · Mar 11, 2017

If she's annoying with it, just ask her if you can use her laundry detergent.

Jimmy L · Mar 11, 2017

Ammonia and vinegar are all natural : )

BIG WOOD · Mar 11, 2017

Jimmy L said:
Ammonia and vinegar are all natural : )

not nice

Tony Wilson · Mar 11, 2017

That's true. Lol

Tony Wilson · Mar 11, 2017

Cleanworks said:
Maybe she just wants you to take your cloths off as you clean.

Yeah but then I would have to discount. Cuz of the blindness it would cause.

Bob Pruitt · Mar 11, 2017

I'm not using it but I have noticed the Benefect products and their claims to being safe and natural.
I really don't know and I 'm sure someone here does but for what it's worth.

Kevin De Medeiros · Mar 11, 2017

Bob Pruitt said:
I'm not using it but I have noticed the Benefect products and their claims to being safe and natural.
I really don't know and I 'm sure someone here does but for what it's worth.

I've used Benefect Impact Carpet Cleaner and does a good job.

Spurlington · Mar 11, 2017

Had a lady who was a chemist insist on cleaning with water only .. I told her we didnt provide that kind of service .. and since she was sensitive I asked her if it would be ok to treat her dog yellow stains with Stain Zone but she declined. Then I see her post on Yelp 3 months later .. her comment was "Didnt clean well" .. I thought everything looked great except for the yellowing.

Oh and she was laying towels down on my after clean .. I suggested she not do that but she said she was just experimenting ..

EDS · Mar 11, 2017

Spurlington said:
Had a lady who was a chemist insist on cleaning with water only .. I told her we didnt provide that kind of service .. and since she was sensitive I asked her if it would be ok to treat her dog yellow stains with Stain Zone but she declined. Then I see her post on Yelp 3 months later .. her comment was "Didnt clean well" .. I thought everything looked great except for the yellowing.

Oh and she was laying towels down on my after clean .. I suggested she not do that but she said she was just experimenting ..

Ouch...did she give off any clues during the booking?

Lee Stockwell · Mar 11, 2017

California plates...

EDS · Mar 11, 2017

And I thought they would be laid back down there...

Old Coastie · Mar 11, 2017

Walk. Walk. Walk. Walk.
Be frank; you cannot do a "proper cleaning" if they dictate how.

Lee Stockwell · Mar 11, 2017

I doubt she was a real chemist.

Tony Wilson · Mar 11, 2017

Yep. Those red flags usually fly on my initial estimate appointment. Been there done that. Benefect my just be the ticket for me. Thanks. I'll try it.

Papa John · Mar 11, 2017

Ebola is natural too. :rockon:

Spurlington · Mar 11, 2017

EDS said:
Ouch...did she give off any clues during the booking?

Wifey says she was a monotoned direct to the point about scheduling an appointment .. all she could remember

Old Coastie said:
Walk. Walk. Walk. Walk.
Be frank; you cannot do a "proper cleaning" if they dictate how.

I almost did walk but I noticed how easy I thought it was going to be to clean and I was already there along with I thought I had pretty good control of the cleaning !!

I did give a good response to the Yelp review which she did not resopond to .. starting off with .......... Im sorry to hear 3 months after the cleaning that you were not happy blah blah blah ...

Papa John · Mar 11, 2017

EDS said:
Ouch...did she give off any clues during the booking?

My all time best Red Flag given by a chemically sensitive customer during the inspection phase was:
"You Don't think I'm crazy do you?

Unfortunately I was new to know the Joy of walking away from a Job and she ended up suing me. :eekk:

Todd Millar · Mar 11, 2017

Procyon. As natural as it gets

Sierra Clean Care · Mar 11, 2017

Go

Tony Wilson said:
Have a customer that wants all natural. That term is a slippery slope. Any advice on acailable products. Does Bridgepoint offer anything like that? I have "green" solutions like green balance and prochems axiom but don't think that's gonna fly with this one. Lol.

Offer to use Procyon, if that doesn't fly, go get a box of 20 Mule Team Borax, and use that as your prespray...... If she still is hesitant, WALK AWAY, let Stanley take care of it...

Jimmy L · Mar 11, 2017

I say walk anyway. Those type always cause problems.

Mikey P · Mar 11, 2017

Procyon?

SamIam · Mar 11, 2017

Procyon all natural products, pre spray rinse with Procyon plus.

No odor, no impact on the chemically sensitive unless they snort it like cocaine.

Tony Wilson · Mar 11, 2017

Yep. I have that too. Thank you

Mikey P · Mar 12, 2017

Ask her what laundry detergent she prefers

Most likley you can offer something gentler

EDS · Mar 12, 2017

So you would accommodate her??????? I guess it is a brave new world...

Would delicately extract myself from situation. But I am a young grasshopper...

Mikey P · Mar 12, 2017

Sure

Scruz is full of them

EDS · Mar 12, 2017

Yuk. But your there so you dealt with it. I'm adverse to risk right now...once I get a little bit more momentum that will change...

Has your tolerance for idiots increased over time?

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