ALL NATURAL

Tony Wilson

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Tony Wilson
Have a customer that wants all natural. That term is a slippery slope. Any advice on acailable products. Does Bridgepoint offer anything like that? I have "green" solutions like green balance and prochems axiom but don't think that's gonna fly with this one. Lol.
 

Bob Pruitt

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Robert Pruitt
I'm not using it but I have noticed the Benefect products and their claims to being safe and natural.
I really don't know and I 'm sure someone here does but for what it's worth.
 
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Kevin De Medeiros
I'm not using it but I have noticed the Benefect products and their claims to being safe and natural.
I really don't know and I 'm sure someone here does but for what it's worth.
I've used Benefect Impact Carpet Cleaner and does a good job.
 

Spurlington

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Spurlino
Had a lady who was a chemist insist on cleaning with water only .. I told her we didnt provide that kind of service .. and since she was sensitive I asked her if it would be ok to treat her dog yellow stains with Stain Zone but she declined. Then I see her post on Yelp 3 months later .. her comment was "Didnt clean well" .. I thought everything looked great except for the yellowing.

Oh and she was laying towels down on my after clean .. I suggested she not do that but she said she was just experimenting ..
 

EDS

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Ed
Had a lady who was a chemist insist on cleaning with water only .. I told her we didnt provide that kind of service .. and since she was sensitive I asked her if it would be ok to treat her dog yellow stains with Stain Zone but she declined. Then I see her post on Yelp 3 months later .. her comment was "Didnt clean well" .. I thought everything looked great except for the yellowing.

Oh and she was laying towels down on my after clean .. I suggested she not do that but she said she was just experimenting ..
Ouch...did she give off any clues during the booking?
 

EDS

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Ed
And I thought they would be laid back down there...
 

Tony Wilson

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Tony Wilson
Yep. Those red flags usually fly on my initial estimate appointment. Been there done that. Benefect my just be the ticket for me. Thanks. I'll try it.
 

Spurlington

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Spurlino
Ouch...did she give off any clues during the booking?

Wifey says she was a monotoned direct to the point about scheduling an appointment .. all she could remember


Walk. Walk. Walk. Walk.
Be frank; you cannot do a "proper cleaning" if they dictate how.

I almost did walk but I noticed how easy I thought it was going to be to clean and I was already there along with I thought I had pretty good control of the cleaning !!


I did give a good response to the Yelp review which she did not resopond to .. starting off with .......... Im sorry to hear 3 months after the cleaning that you were not happy blah blah blah ...
 
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Papa John

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John Stewart
Ouch...did she give off any clues during the booking?

My all time best Red Flag given by a chemically sensitive customer during the inspection phase was:
"You Don't think I'm crazy do you?

Unfortunately I was new to know the Joy of walking away from a Job and she ended up suing me. :eekk: :lol:
 
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Jeff T
Go
Have a customer that wants all natural. That term is a slippery slope. Any advice on acailable products. Does Bridgepoint offer anything like that? I have "green" solutions like green balance and prochems axiom but don't think that's gonna fly with this one. Lol.
Offer to use Procyon, if that doesn't fly, go get a box of 20 Mule Team Borax, and use that as your prespray...... If she still is hesitant, WALK AWAY, let Stanley take care of it...
 

SamIam

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sam miller
Procyon all natural products, pre spray rinse with Procyon plus.

No odor, no impact on the chemically sensitive unless they snort it like cocaine.
 
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EDS

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Ed
So you would accommodate her??????? I guess it is a brave new world...

Would delicately extract myself from situation. But I am a young grasshopper...
 

EDS

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Ed
Yuk. But your there so you dealt with it. I'm adverse to risk right now...once I get a little bit more momentum that will change...

Has your tolerance for idiots increased over time?
 

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