So can you shampoo?

[SamIam]

Customer calls, can you shampoo my carpet????

Heck ya I can, I have a clean freak 175 and a gallon of b105 burning a hole in my inventory.

Hahahaha terminology.

Wait your gonna clean with a machine in the van right?

 

[Mikey P]

Or, "can you buff my stone floor?"

Yes I can for .50 a ft, but "buffing" wont fix wear and scratches, if thats what you're looking for, "Stone Resurfacing" starts at $3.00 a sf....

 

[BIG WOOD]

I get questions on buffing hardwood over here, thinking it's gonna polish that wore out urethane. Main reason I dropped that service.

Screening and applying 2 fresh coats is their only option. Takes too much time for my current business model

 

[SamIam]

Or, "can you buff my stone floor?"

Yes I can for .50 a ft, but "buffing" wont fix wear and scratches, if thats what you're looking for, "Stone Resurfacing" starts at $3.00 a sf....

I had that the other day

 

[SamIam]

Yeah laminate floor with wax everywhere dirty build up.

Can't you just buff it?

Errrr

 

[Trip Moses]

Customer calls, can you shampoo my carpet????

Heck ya I can, I have a clean freak 175 and a gallon of b105 burning a hole in my inventory.

Hahahaha terminology.

Wait your gonna clean with a machine in the van right?

Get that all the time.

 

[Nomad74]

I get questions on buffing hardwood over here, thinking it's gonna polish that wore out urethane. Main reason I dropped that service.

Screening and applying 2 fresh coats is their only option. Takes too much time for my current business model

The guy I referred you too that was asking me all about hardwood was asking me how I clean wood floors. in his mind he was thinking of a way of actually resurfacing the floors as part of the cleaning process. I explained to him they are two very different animals. He thought the dirt dragon would totally resurface the floor. I told him no, it would just clean it. All the scratches and damage would still be visible, but just cleaned. I could tell he was having a hard time with this concept, so I gave him your number.

 

[Trip Moses]

The guy I referred you too that was asking me all about hardwood was asking me how I clean wood floors. in his mind he was thinking of a way of actually resurfacing the floors as part of the cleaning process. I explained to him they are two very different animals. He thought the dirt dragon would totally resurface the floor. I told him no, it would just clean it. All the scratches and damage would still be visible, but just cleaned. I could tell he was having a hard time with this concept, so I gave him your number.

Home owners don’t grasp it either.

 

[Nomad74]

Home owners don’t grasp it either.

He had also been watching too many Truman videos

 

[Trip Moses]

He had also been watching too many Courtney videos

I would have bet 10 grand on that.

 

[SamIam]

Another one is, when you have a 24 hour emergency service on your website or back in the day phone book.


Customer calls 2:36 am

I answer, they immediately ask do you offer emergency service?

Yes we do!

Did you have a pipe break or toilet overflow?


No I got an inspection at 8 am these carpets are horrible.


It's an emergency!



Umm there's a after hours charge for emergency service,


Customer so you can't come out for the price in the ad?



I took the emergency service out.