Luky
Member
Have you ever used the services of your competitors?
I have a rug 11x8 wool/viscose, I cleaned it twice since purchase, but I wasn't satisfied with the outcome, even though I use shampoo for delicate fabric and black brush( for a delicate fabric) with Oreck. I ended up with a soft, plush feel, with minimum browning. I knew that one of my competitors has a rug plant in his warehouse, so I decided to visit him and drop off a rug for a good wash pit
" spa treatment " The results were less than impressive. Browning, parts of viscose disintegrated in certain areas from raised pattern to turned and flat, and irregular shape were the major reason for dissatisfaction ( my wife was outraged ).
From all the signs I concluded what happened, but I would appreciate, it if you could comment on the process of cleaning ( hint - no centrifuge or wringer on-premises) I'll withhold the name of the company to protect their privacy and their reputation. I'd appreciate it if the rug plant operators -owners can chirp in so we can learn from them about what went wrong.
I give you later my conclusion and plans to resolve the issue. The cost of cleaning the rug was $220, drop off /pickup was done by me.
![20230714_145036.jpg 20230714_145036.jpg](https://mikeysboard.com/data/attachments/123/123498-c44307ae3f2515b567f5472171662fe9.jpg)
I have a rug 11x8 wool/viscose, I cleaned it twice since purchase, but I wasn't satisfied with the outcome, even though I use shampoo for delicate fabric and black brush( for a delicate fabric) with Oreck. I ended up with a soft, plush feel, with minimum browning. I knew that one of my competitors has a rug plant in his warehouse, so I decided to visit him and drop off a rug for a good wash pit
" spa treatment " The results were less than impressive. Browning, parts of viscose disintegrated in certain areas from raised pattern to turned and flat, and irregular shape were the major reason for dissatisfaction ( my wife was outraged ).
From all the signs I concluded what happened, but I would appreciate, it if you could comment on the process of cleaning ( hint - no centrifuge or wringer on-premises) I'll withhold the name of the company to protect their privacy and their reputation. I'd appreciate it if the rug plant operators -owners can chirp in so we can learn from them about what went wrong.
I give you later my conclusion and plans to resolve the issue. The cost of cleaning the rug was $220, drop off /pickup was done by me.
![20230714_145024.jpg 20230714_145024.jpg](https://mikeysboard.com/data/attachments/123/123497-54103bb31f360301e9aa903e02b21659.jpg)
![20230714_145036.jpg 20230714_145036.jpg](https://mikeysboard.com/data/attachments/123/123498-c44307ae3f2515b567f5472171662fe9.jpg)