Wandslinger
Member
I ordered two gallons of ultra seal last week. I was told shipping would be around 15 dollars, but no more than 20 dollars. The next day my CC was charged, and I quickly figured out they charged me 69 dollars for shipping. I immediately called back and explained the issue. The sales guy Larry remembered what he told me and finally agreed to issue me a credit even though he tried to convince me to wait until I placed my next order. Shortly after, I received a phone call by the name of Steve who told me shipping should have been $17.41 and that Larry would call me back. No phone call came, so I called back. Larry who answered, who then claimed he was Steve, got all pissy and said a credit would be issued. It's been a week so I disputed the charge with my CC card.
This probably reads like a KAREN but the bottom line, watch your charges.
This probably reads like a KAREN but the bottom line, watch your charges.