The Members of the Carpet and Rug Cleaners of Illinois value our place within the community we serve and recognize our responsibilities as local business professionals and agree to abide by the following Code of Ethics
– Conduct our business affairs with honesty and integrity, never resorting to unfair trade practices that might reflect poorly not only on our association, but the entire cleaning industry.
– Strive to provide the highest professional standards of workmanship and quality services to our clients and customers.
– Avoid false promises, misleading advertising, misrepresentations of our products or services, or any other promotion that might lead to misconceptions that may affect our customers.
– We value our place within the community we serve and recognize our responsibilities as local business professionals.
– To treat our customers property with care and respect
– Hold above all else honesty and professional workmanship in all customer relations
– To render our professional services consistent with current industry standards
– Continually augment the competency of our workforce and develop proficiency by offering and attending relevant training programs
– Be open in sharing with fellow association members of our knowledge and experience for the benefit of all said members and the advancement of our industry.
– Give preferential consideration in purchasing to associate members/vendors of CRCII
– To avoid and disclose any conflicts of interest with our customers
– Look for ways to become directly involved in CRCII committees and other activities
– To skillfully provide our services in a way to enhance the reputation of our membership as professional cleaners and restorers who offer honest, dependable, and competent services.