It's very coincidental to see this thread pop up. I just switched over to another company yesterday because they were dramatically cheaper than my current policy.
I had AutoOwners insurance providing general liability/inland marine coverage for about $45/month. I needed workman's comp to be added, and the quote for that one with the current $45 was gonna bump up to $265. So I got a quote from American Family Insurance with a package total of just $130. That number was way better.
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So to answer your question, the current insurance policy came from my independent agent locally here in my town, and the new agent is in Atlanta.