I'm am an owner/operator! I pay attention and care about what I do! I do make small mistakes periodically, and it's usually the people who are the nicest! One thing I learned over the years is:
People who complain: They are like that with everyone, not just you! Ya, you can make a mistake, miss a bathroom, but what really causes callbacks are ******* crybabies who still wear diapers...Recently this year I had a c/b and lost $2000 (after he put a stop payment on the check) I got lien paperwork on me which I can still file and ready to go...This guy has way more money than me...**** it! 5 hours of my time isn't the end of the world! Be nice with folks, do what you say you're going to do, be very alert prior to work, look for red flags, and most of all try not to argue your right (even though you are)...
Crybaby accused me of leaving areas of his floors blotchy and causing haze and smears...(Complete Bullshit) 4 Million Dollar Home! Now $4,002,000.00