Brian H
Member
I have friends who are replacing some carpet due to a small chimney fire and lots of water to put it out...
They had just installed the carpet 3 years ago. Medium nap, cut pile, off white nylon Shaw carpet. They have no children, no pets and don't have a lot of traffic on it. In their high traffic areas they were noticing a texture change and some matting even prior to the fire.
Their salesperson told them that the texture change was the result of the fiber untwisting. He told them that steaming the carpet would tighten up the twist in the fiber and gave them some sort of scientific reason for it. Mind you it wasn't "steam cleaning" he meant actually steaming the carpet. My friends are both engineers and they used a garment steamer and tested an area and surprise, there was no difference.
The thing is they think the salesman got the information from somewhere and really believes it. Has anyone ever heard of such a thing?
They had just installed the carpet 3 years ago. Medium nap, cut pile, off white nylon Shaw carpet. They have no children, no pets and don't have a lot of traffic on it. In their high traffic areas they were noticing a texture change and some matting even prior to the fire.
Their salesperson told them that the texture change was the result of the fiber untwisting. He told them that steaming the carpet would tighten up the twist in the fiber and gave them some sort of scientific reason for it. Mind you it wasn't "steam cleaning" he meant actually steaming the carpet. My friends are both engineers and they used a garment steamer and tested an area and surprise, there was no difference.
The thing is they think the salesman got the information from somewhere and really believes it. Has anyone ever heard of such a thing?