I understand now why this forum is so addicting: you go to sleep or go to work for just a little while and you get behind in the conversation! My apologies if my responses are slow in coming.
If I may reply to several questions in one post?
Scott- I have been know to write copy. However, I am more known for my extra mean editing. It's funny how you think you're a nice person, but then someone hands you something and asks you to look it over, and the next thing you know, egos are crushed and tears are flying. So I've worked up a tiered system: when someone asks me to look over something, I ask them if they want a 1, 2, or 3. They know that if they pick #3 then it's their own fault. Kinda like having to warn a customer about potential color loss or shrinking.
Jim- I'm glad we're on the same page, even if it isn't necessarily for the same reasons.
Mike- Leftover HOST in the carpet? Well gee. I don't have a favorite vacuum that I would recommend, although I wish I did. Every time I think I do, I change my mind. But I will tell you that on some carpets (especially ones that have some wear and therefore have rougher surfaces) and at certain humidity levels, extra agitation and vacuuming is a must for getting out the dirty sponges. Most vacs don't have the pile lifting necessary to help in this situation. As far as getting it ALL out, a few are usually left over, but they come up in time with regular vacuuming.
Wicking? This one is news to me. I've heard of and seen powder cleaners wick up, but HOST particles are engineered to a size that specifically prevents it from getting airborne or from wicking. Do you remember how long ago this was? It may not be our current formula.
Greg- I am confused and upset by your confusion and upsetment. Okay, upsetment isn't a word. Your number is here- I will call you this afternoon or tomorrow and see if we can't figure out what's happening.
Regards,
Debbie