Sorry for not taking any pics, but the customer said it came back in the offices at a dirty plant. I told her thanks for letting me know and I arrive this afternoon to clean the "wicked" areas, not questions asked. Then it happened. The boss man comes walking in while I'm cleaning from the plant with several black footprints following him. I politely told him about his footprints and I didn't get any apologies from him. He just walks away.
I rarely get these calls.
Knowing good and well that this wasn't a wicking problem, do you say anything or just give them the freebie and tell them there will be a charge next time?
I rarely get these calls.
Knowing good and well that this wasn't a wicking problem, do you say anything or just give them the freebie and tell them there will be a charge next time?