A dye removal kind of day

Onfire_02_01

Member
Joined
Jan 2, 2016
Messages
767
Location
Minnesota
Name
Jeremy Gray
Customer called me yesterday with a dye problem. A box of powdered dye leaked while he was carrying it through his house. His White carpet was now purple from a storage area, through the family room, into an office, and finally up a flight of stairs. Well, 2 hours and a quart of red 1 later, I am $500 richer and he has white carpet again. It was a good day, He thought he was going to have to replace at least the steps, but now he doesn't.
 

PrimaDonna

Megatron
Joined
Jan 2, 2008
Messages
2,865
Location
NorthEast, USA
Name
MB
You could have "strategically" priced that based on the replacement cost of the carpet. Especially if the carpet went into other areas that didn't get dye on them but would have to be replaced so all the carpet is consistent.


:stir:
 
  • Like
Reactions: Chris Howell

Onfire_02_01

Member
Joined
Jan 2, 2016
Messages
767
Location
Minnesota
Name
Jeremy Gray
I had suggested replacement before I started, because he will be selling the house soon. But he elected for the cheaper option of removal.
 
  • Like
Reactions: Chris Howell

steve_64

Member
Joined
Aug 11, 2012
Messages
13,372
You know the drill...

Pics or it didn't happen.

So what was the process?
 

Onfire_02_01

Member
Joined
Jan 2, 2016
Messages
767
Location
Minnesota
Name
Jeremy Gray
You know the drill...

Pics or it didn't happen.

So what was the process?
I know right. I always think of photos after I am done.
I hwe to remove the bulk and any loose dye. Then I sprayed the remaining areas with red 1 and left to clean the next section. When I was done spraying I went back and began rinsing the previous areas and reapplying to the pinpricks and shadows that were left. Then one final rinse and dry stokes of everything.
Lots of defomer and brought in my open hose end to flush down the foam.
 
  • Like
Reactions: Mark Saiger

Chris Howell

Member
Joined
Mar 4, 2016
Messages
431
Location
Clarksville, Maryland
Name
Chris Howell
It sounds like it was Rit Dye which is actually a reactive dye, not an acid dye. Reactive dyes are designed for dyeing Cotton. Generally speaking, they are not permanent on synthetic fibers and usually come out fairly easily.

Glad you were able to successfully remove it and make some good money today. Good job.
 

Onfire_02_01

Member
Joined
Jan 2, 2016
Messages
767
Location
Minnesota
Name
Jeremy Gray
I never asked him what kind of dye. He paints/ dyes hats at sporting events and fairs for kids. I don't know if other places do it, but it is fairly popular with the tween crowd.
 

Onfire_02_01

Member
Joined
Jan 2, 2016
Messages
767
Location
Minnesota
Name
Jeremy Gray
Yup. Those would be reactive dyes, not acid dyes. They are fairly easy to remove from synthetic fibers.
How does that compare with food grade or Kool-Aid like dyes? I will have to take a color class someday. I just wish I had more of a market for the dying carpets. When you started with the Dying, did you have a ready market for your services or did you have to create one by advertising and convincing people you could fix their issues?
 
  • Like
Reactions: Chris Howell

Chris Howell

Member
Joined
Mar 4, 2016
Messages
431
Location
Clarksville, Maryland
Name
Chris Howell
How does that compare with food grade or Kool-Aid like dyes? I will have to take a color class someday. I just wish I had more of a market for the dying carpets. When you started with the Dying, did you have a ready market for your services or did you have to create one by advertising and convincing people you could fix their issues?
They are both acid dyes, but the dyes used in carpets and rugs tend to be much stronger because they have a "striking agent" added to them to help them penetrate the dye sites on the fibers. Having said that, one of the reasons that stains such as Kool-Aid are so difficult to remove from the carpet is because those drinks contain dyes and have a high acid content. The acid forces the dyes into the dye sites, thus creating permanent stains that can only be removed using a product design to release the color molecules from the dye sites. This is primarily a chemical action of ammonia.

To answer your question about the market for our dyeing services, we had to, of course, create the market, But because this was the only area that we were focused on (carpet & rug dyeing) our marketing efforts were rewarded very quickly. We realized a niche market in our area that no one else was filling. And now, 17 years later, we still have no competition whatsoever.

It's actually much easier to get established in the dyeing in the street now than it was before, because the industry is much more established and known to the general public. I also refer a large number of jobs to my trainees all over the country on a weekly basis. We are recognized worldwide as being the leading experts in carpet & rug dyeing and get inquiries from all over the country and around the world for our services, so I'm able to refer a lot of jobs to people I've trained around the country . I used to travel to exotic locations on the dime of wealthy companies I used to travel two exotic locations on the dime of wealthy companies & individuals who were willing to fly me on site to perform color repairs. I don't do that nearly as much as I used to. My last experience doing this was in Dubai where I was flown in by the royal family to work on a $10 million rug in the Royal Suite of the Royal Emirates Palace in Abu Dhabi.

I help create a ready market for all of my trainees to help ensure their success. Once people complete the training they are entered into The Dye Lot where they can receive ongoing support, 24 hours a day, seven days a week, 365 days per year. They are they get help with marketing materials, pricing, and anything else that they need to grow their business.

Hope I've answered your question here. :)
 
Last edited:
  • Like
Reactions: Onfire_02_01

Latest posts

Back
Top Bottom