- Jul 13, 2011
I've cleaned there 5-6 times.
They had a previous flood and didn't deal with it.
I get the responsibility part.
And my wife tried to make her go away.
But remember this I have people skills.
If it bites me in the ass I'll let you know.
They choose not to go the insurance route.
Their insurance likely wouldn't cover a flood and is probably why the last one wasn't handled properly.
and I hope that it doesn't bite you but you are the professional and should know/follow certain procedures. What happens when they say you fd their senile grandma out of $300 and contaminated other areas with mold? People skills probably won't help much.
Sure it's unlikely but not something I would risk for $300
I did the right thing.
You didn't. You dried a carpet that shouldn't have been saved in a room with pre-existing mold. Not the "industry standard"