What steps have you taken to help with long term and short term to adapt to there being considerably less carpeted areas and a more varied floor covering market? I love cleaning carpets but if that was my lone money maker with the product market share being what it is, times would be tough. I've taught myself how to strip and wax, clean tile and grout, clean engineered wood, clean real wood, refinish concrete floors, apply appropriate finishes when required and grew in a different direction. It's profitable and adds decent cash flow to my bottom line. For the short term I'm doing a big mailer to give a zap to current customers, some local print advertising and a little cold calling to try and stir up things a bit as it's pretty slow since covid hit. I reckon I'll be off close to 40k this year unless I go out and bang the drum. I've done this before and then got swamped as things will usually work.