Berber help!

joeynbgky

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Does anyone have problems with berber streaking? My technician is asking me. He says sometimes there are lines in the carpet. Any have any suggestions how to fix this?
 
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Is your tech doing vacuum only passes? After a cleaning pass

Sometimes just overspray will do this.

Your sprayer jet or a wand jet may be clogged.
 

joeynbgky

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my tech does go over the area again after cleaning it with a dry pass.. It only happens on some berber..


Clogged jet? Dirty wand? really?
 

joeynbgky

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not heavily soiled, jus normal

Not at the edges of wand just at the top and bottom stroke

not sure if it was olefin berber
 

Jack May

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Sounds like he's not flushing from start to stop.

Might be a flushing related issue if not on the whole length of the stroke. Get him to overlap better, or get more synchronised at the start and stop of each stroke with pulling the trigger.

John
 

Dolly Llama

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joeynbgky said:
not heavily soiled, jus normal

Not at the edges of wand just at the top and bottom stroke

not sure if it was olefin berber

poor wand technique ...he's leaving puddles.
Stop "sawing" back and forth with wet strokes.

..L.T.A.
 

Doug Cox

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You have to let off the wand trigger before you hit the end of your stroke. You'll be fighting these lines if you don't learn to do this.
 
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Doug Cox said:
You have to let off the wand trigger before you hit the end of your stroke.

Yep. Let off the trigger but keep pulling back a few inches with just suction before starting next stroke.
 

Ron Werner

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If the streaks are in line with the wand path, and not at the back of the stroke, its soil in the carpet that hasn't been removed.
Vacuum Vacuum Vacuum, esp to lift the loops
Berber is notorious for holding soil
Spray it with just water and a lot of the spots and soil will disappear, then it takes a good thorough flush to rinse it out.
Can't clean berber too quickly.
 

Doug Cox

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So, the berber is still dirty after your boys clean it?

Greg- That is the saddest ass reply I have ever heard.
 

Dolly Llama

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gregcole said:
Finally- this is precisely why our guys only dry-clean berber.

because their too inept to learn proper wand technique? :roll:

98% of the probs cleaners have with berber are operator error

..L.T.A.
 

Jim Pemberton

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Probably wand technique, as you've been told. A digital pic of the problem would help.

Berbers aren't that much of an issue, but they're unforgiving of mistakes that cut pile styles tend to hide.

Tell us your technique on berbers, start to finish. You'll get some criticism from the less tactful, but sometimes thats the best way to learn. After a few words of rebuke or mild insults, you'll get some great tips.
 

Spurling

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maybe the wand lips are getting pinched in the center due to high suction and flat carpet or maybe lint clogged
 

Dolly Llama

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Spurling said:
maybe the wand lips are getting pinched in the center due to high suction and flat carpet or maybe lint clogged

Paul, (and others with otherwise good suggestions..but wrong for the prob)
Look what he said;

joeynbgky said:
not heavily soiled, jus normal

Not at the edges of wand just at the top and bottom stroke

I got a hundred dollar bill that says he's leaving puddles due to multi back and forth wet strokes.
he needs to thoroughly suck up those puddles with dry strokes, or change his wanding style (especially on berbers)

as Jim mentioned, Berbers will show poor technique that cut piles won't



..L.T.A.
 

Spurling

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yeah its gotta be puddles .. possible brown out or too much detergent left sitting in one spot too long causing that area to be cleaner
 

Greg Cole

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Larry - 98% of all problems cleaning carpet are operator error! If you eliminate the possibility for error - there is none...
 

Dolly Llama

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gregcole said:
Larry - 98% of all problems cleaning carpet are operator error! If you eliminate the possibility for error - there is none...


if it works for you, Greg, fine and dandy.

personally I prefer to teach the Little Genies how to do it RIGHT
IMO, that's much more conducive to long term repeat custys.

I'm curious what "dry cleaning" is to you.

Is that solvents?
host/capture powders?
or Spray 'N wipe with bonnets?

..L.T.A.
 

joeynbgky

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Well, some of the berber problems come from carpet that was previously cleaned by chem dry or heavens best. Only some. We will work on our wand technigues though. And take some pictures.. Could the previous "dry cleaing methods" be causing some of this?
 

Able 1

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What kind of wand are you using BTW? I personally overlap the next rows dry strokes ( just a little). At the end of the rinsing stroke I let off the trigger half a second.
 

joeynbgky

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I probably need a new wand anyways. its nto old its just the standard. One they gave me with my truckmount. je-jet crap. any suggestions on a new wand? I dont want to spend $800 bucks on one.Maybe one with a glide, so my grandma can clean carpet too. LOL
 

Dolly Llama

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joeynbgky said:
Could the previous "dry cleaing methods" be causing some of this?

note likely, unless there was so much foam in the hoses recovery was minimal.
The would accentuate poor technique even more

sounds like you're using a typical 2 jet AW29 wand.
if so, It's actually very good cleaning wand at "moderate" psi
...350 and below.
Potential probs start happening around 450psi with it.
Most notable is injecting solution into the backing....causing long dry times.

Look at the jets.
If the last 2 numbers are 04, put in some 03 and turn PSI down to 300-350 range.
It should clean just as well, just as fast, only with less impact to soak backings

but you still have to suck up the puddles left at the end of strokes


..L.T.A.
 

bob vawter

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meAt said:
gregcole said:
Finally- this is precisely why our guys only dry-clean berber.

because their too inept to learn proper wand technique? :roll:

98% of the probs cleaners have with berber are operator error

..L.T.A.

opurAAdder air'r opurAAdder air'r...opurAAdder air'r opurAAdder air'r!!!!
 

Erik

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joeynbgky said:
I probably need a new wand anyways. its nto old its just the standard. One they gave me with my truckmount. je-jet crap. any suggestions on a new wand? I dont want to spend $800 bucks on one.Maybe one with a glide, so my grandma can clean carpet too. LOL
What you have is zebra striping. You need to listen to these guys, they know what they're talking about. It's all in the stroke. Your tech will need to learn before your granny can learn. (glide or no glide). Also very common with cgd olefin,or padded.(the cheap SHIT). Releasing the spray before and the end of your stroke will help you huge.
BE SURE TO DRY STROKE AND OVER LAP the front and back end strokes. You may need to press on the wand for the dry stroke.


ps Good luck with Grandma.
 

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