Bidding a custodial job

#31
Joined
Aug 11, 2012
Messages
7,866
Credits
3,321
Points
3,321
It would be our largest account. Our largest now is in the $30,000 plus range just for Genny. I do about another 5 or $6000 with them.

I'm always looking for more work. I have always been pretty good at figuring out how to get things done efficiently.

Genny said she could quit all her other nasty jobs and just work evenings. Maybe as a retirement plan, maybe lol.
 
#32
Supportive Member
Joined
Jun 29, 2015
Messages
5,330
Location
Heart of Dixie
Credits
1,497
Points
1,497
Name
Stephen
Steve, I think the key in any service job is to be very specific about the scope of work.

Be clear that any additions will be gladly performed for an additional charge. Then hold the line against the office manager who will absolutely add little bits to your list, but do not antagonize her.

It sounds like a good account and I'd urge you to develop a disciplined work pattern, use utility belts and *watch the time*.
 
Likes: Desk Jockey
#33
Joined
Feb 23, 2017
Messages
349
Location
California
Credits
254
Points
254
Name
Matt Ross
Tons of good advice above. I've found too that frequent communication with employees and manager helps a ton. If the manager just thinks of you as "the janitor who makes 4k a month" they will whine and complain and never be happy. If they see your face often enough sometimes they like you more. Or they can at least tell you if there are things they want done differently. Many cheap companies never communicate, so the customer gets a bad taste about the cleaning company. We leave a "cleaning log" that all the managers can leave notes on. It's rare that we have problems.
 
#34
Joined
Aug 11, 2012
Messages
7,866
Credits
3,321
Points
3,321
One of the things all of our accounts like is communication. We make it known when we are coming or if we need to come in later or the next day they are informed. Genny has always been extremely detailed in her invoices and on our bids. Almost always multiple conversations before during and after completion when they available. We don't like suprised not do our customers.

Yes lots of great advice here even the negative stuff has merit.
 
#35
Joined
Dec 17, 2010
Messages
411
Location
St. Charles IL
Credits
6
Points
6
Name
Steve Mastio
One of the things all of our accounts like is communication. We make it known when we are coming or if we need to come in later or the next day they are informed. Genny has always been extremely detailed in her invoices and on our bids. Almost always multiple conversations before during and after completion when they available. We don't like suprised not do our customers.

Yes lots of great advice here even the negative stuff has merit.
I can tell you with 1000% Certainty - Communication is the key. It's not cleaning. It about communicating about cleaning on the commercial level. If not, you're have a blind date from a long distance - it's just a matter of time. Use what you want from my brochure if it helps. The company was sold recently. Good luck with the biz...https://training.fittlebug.com/images/brochure.pdf
 
Likes: Desk Jockey
#36
Joined
Feb 23, 2017
Messages
349
Location
California
Credits
254
Points
254
Name
Matt Ross
While I agree with the above post about communication, my clients would laugh at all the computer hastle and they hate the big contract company style of your business. They know me, the owner, personally and thats the kind of service smaller businesses like. Big enough cleaning company to be proffesional, small enough to be efficient.
 
#39
Joined
Aug 11, 2012
Messages
7,866
Credits
3,321
Points
3,321
I stopped in today and was told our bid was in the running. No decision had been reached yet. Maybe a couple more weeks but I bet they stay with who they have because of price.
 
Likes: Jimmy L
#42
Supportive Member
Joined
Jun 29, 2015
Messages
5,330
Location
Heart of Dixie
Credits
1,497
Points
1,497
Name
Stephen
Yeah.. About five years ago I bid a job thinking to build a local route.

They dithered and stalled until I finally called the contact for the last time. No, they were still "thinking about it" about six months after the urgent "we need a bid by Friday" call.

So I offered him a choice, to "sh*t or get off the toilet."

No idea who they hired or when; nor do I give a tinker's damn.
 
Likes: steve_64
#43
Joined
Apr 17, 2009
Messages
769
Location
Red State
Credits
927
Points
927
Name
Kenny Hayes
All the post on this subject were pretty interesting. We Are the Mom and Pop you all have been talking about for years:headscratch: You know the no vacuuming, toilet cleaning janitors:biggrin: I agree with everyone, that I wouldn't get to enamored with any auto dealership. All the bad that was posted is prolly accurate (maybe not). But, there's nothing "EASY" about this job. If you believe it's gonna be easy, breeze in, breeze out, prolly need to keep moving.
Like everything, success only come with hard work.
 
#44
Joined
Aug 11, 2012
Messages
7,866
Credits
3,321
Points
3,321
It will be easy because I won't be doing it.

Seriously though, I agree it's not just about showing up you gotta do the work too. All of our accounts are easy in the sense things run smoothly for us. We know what needs to be done and how to do it. The hard part is employees but that works itself out too.
 
#45
Joined
Aug 11, 2012
Messages
7,866
Credits
3,321
Points
3,321
So, they had decided to stay with the people cleaning already. They even rented a walk behind and worked all night on the tile a month or so ago. I had gone in to see what was up because we hadn't heard anything.

Well Genny got the call today. They only want Tuesday Thursday and Saturday now so we reduced the price to $450 instead of $850. Looks like we got the job but it has to be approved first.

They fired the other cleaners last week, not sure why yet.
 
#47
Joined
Aug 11, 2012
Messages
7,866
Credits
3,321
Points
3,321
When they go down in frequency, it means that each night will take you longer because it will be busier. I've had jobs ask if the price would be halved if we did half the nights. I said no. I lowered the price by about 35percent for half the nights.
I told them I thought $500 would be fair for exactly that reason. They also eliminated some of the work they want us to do. They wanted to see $400 so I decided to try $450 for awhile. Once in and proving ourselves we can ask for a raise.
 
#49
Joined
Feb 23, 2017
Messages
349
Location
California
Credits
254
Points
254
Name
Matt Ross
Sounds like a plan. I have a couple jobs I'm a little low on because I like to have their business. First, a tire shop(I like burnouts, so this comes in handy) and second, california highway patrol office. Nice to not have to worry about a ticket or trouble for my Cummins not having emmisions stuff.
 
Likes: steve_64
#51
Supportive Member
Joined
Apr 19, 2007
Messages
409
Location
Jefferson City Missouri
Credits
8
Points
8
Name
Ivan Turner
Many years back I had a house cleaning business and commercial cleaning business. While it was a profitable under taking, it did come with many pit falls.

One large commercial contract that we cleaned nightly had this Magpie that was the unit Manager, or better known as the Keeper of the Cube Farm. About once a week I was summoned to the building to meet with the Facility Director to address her complaints. One time it may have been her accusing one of my girls of taking a piece of candy off of her desk, another time it may have been a complaint of not vacuuming good enough beneath her desk. It became a game of Cat & Mouse. She would intentionally try to set us up.

One week she complained that there was a dead cock roach far beneath her desk. Oddly enough, there were never any roaches found elsewhere in the 30,000 square foot building. The week following the coach roach incident, I decided to make my rounds and conduct an inspection of the entire building with an emphasis on her Cube Farm and her Cube in particular. There it was...the smoking gun. Tucked neatly in the back of her cube panel was a shiny newly minted Quarter.

After finding the quarter I decided to conduct an experiment. Instead of placing the quarter on her desk with a note, I simply picked it up and laid down two dimes and a shiny nickel. I never heard a peep out of her for the remainder of our contract.
 
#53
Joined
Aug 11, 2012
Messages
7,866
Credits
3,321
Points
3,321
Still talking lol now they want a price for monthly window cleaning. It's going to be a mess starting up so we may mention an initial clean price.
 
#54
Mr Personality
Joined
Oct 9, 2006
Messages
8,913
Location
Stoughton,MA
Credits
592
Points
592
Name
Fred Boyle
Dude, you were warned...

This ain't gonna end well :biggrin:


With minimal effort, you can 'accidentally' score an additional $1K month in carpet cleaning without the headaches these Scumbags are gonna inflict on you cause they think they got you by the short hairs

You're either a business owner or a part time custodian at a local car dealership :stir:
 
Likes: Jimmy L
#56
Joined
Aug 11, 2012
Messages
7,866
Credits
3,321
Points
3,321
Dude, you were warned...

This ain't gonna end well :biggrin:


With minimal effort, you can 'accidentally' score an additional $1K month in carpet cleaning without the headaches these Scumbags are gonna inflict on you cause they think they got you by the short hairs

You're either a business owner or a part time custodian at a local car dealership :stir:
We have someone lined up waiting To do this job. She works evenings and weekends when we need her. She's excited about it.
 
Likes: Matt Wood
#57
Joined
Feb 4, 2016
Messages
5,051
Location
Georgia
Credits
2,293
Points
2,293
Name
matt wood
I disagree. I'm 30 and make net 6 figures a year in a small town because I own the janitorial all over town. I don't have slow months. They are all the same. I vacation two months a year in foreign countries and I don't have to deal with the public every day.
You either love it or hate it in the Janitorial Field. I hated it, because I didn't know how to find good help at only $10/hr for 2nd shift jobs.
 
Likes: rider0992

Latest posts

Top