Ken, have a company wide meeting and a map of michigan.
Circle Bob's house with a red marker and tell everyone the only area of detroit you don't service is inside of the red circle. somewhat amus
If I were you, just drop off your worst van and let dear, old Bobby V. clean his own carpets. Pick it up on the way back to the shop at the end of the day.
Just make sure he hasn't "borrowed" any engine parts for his own little projects. And don't charge him a thing......it will be good to have some charity write-offs at the end of the year.