Obviously Greg is an unhappy customer. I am doing what I can to resolve that situation. But I don't intend to get into a back and forth debate on the bulletin boards.
I will say that there are (at least) two sides to every story.
Scott Warrington
_________________
Scott Warrington
Technical Support
Interlink Supply / Bridgepoint
Top
Matt Murdock Post subject: Posted: Wed Mar 12, 2008 4:59 pm
Supporting Member
Joined: Mon Nov 13, 2006 6:24 pm
Posts: 2762
Location: MA, Marshfield
First Name: Greg
Last Name: Crowley
Business Name: Xtreme Carpet Cleaning
Website: Xtremecarpetcare.us
City: Marshfield
State or Province: Ma
Country: USA
Carpet Cleaner: Yes
Restoration: No
Repairs: Yes
Multi-truck: Yes
Fine Rugs: Yes
Tile/Stone: Yes
Equipment: Lots of it
Professional assoc.?: Yes
Years in Trade: 5 I am sorry scott there are not 2 sides to this one, the fact is they never even processed my second order and you saw the crap card they tried to give me.
Not processing my order and being late on the first card cost me an additional $1,800 in marketing and I am finally getting out a mailing now after they botched my last order. The guy called me a liar until I produced the order for him.
So please do not bring yourself down by insinuating that the customer did something wrong by ordering and the order not getting processed. Here is the e-mail
Quote:
I am not sure what happened to this order. It was never placed. I need to visit with Narissa about it, and she is out sick today.
Thank you!!
I also tried to order thereprogram with the web address cards just to get something out quickly and they didn't do that. I have e-mails from a couple other guys who have tried to use this product and had the same troubles I did. I went to bat for you guys in the beginning and you guys fails so don't blame me for being upset at getting SCREWED
Please tell me the otherside since your guy Justin and I agree that they did not process the order
_________________
Greg Crowley
Xtreme Carpet Cleaning
781-837-5930
781-974-9405