Brush replacement on a SX12/15

[A.B.E.CarpetCleaning]

Has anyone ever replaced the brush of a Hydro Force SX12 or SX15? I went to Jon Don today with my new brush for them to replace. As soon as they saw the brush they said they would not make any promises as to whether they could replace it. They said they have only been successful one time. Needless to say, they broke the new brush and I am back to square one. I called Hydro Force but no one returned my call. Any suggestions? Success stories?
Thanks

 

[Cleanworks]

Has anyone ever replaced the brush of a Hydro Force SX12 or SX15? I went to Jon Don today with my new brush for them to replace. As soon as they saw the brush they said they would not make any promises as to whether they could replace it. They said they have only been successful one time. Needless to say, they broke the new brush and I am back to square one. I called Hydro Force but no one returned my call. Any suggestions? Success stories?
Thanks

You have to heat it first

 

[A.B.E.CarpetCleaning]

You have to heat it first

Heat it with hot water or a heat gun? Jon Don said they have only been successful one time in replacing the brush.

 

[Justin Legend Brands]

Has anyone ever replaced the brush of a Hydro Force SX12 or SX15? I went to Jon Don today with my new brush for them to replace. As soon as they saw the brush they said they would not make any promises as to whether they could replace it. They said they have only been successful one time. Needless to say, they broke the new brush and I am back to square one. I called Hydro Force but no one returned my call. Any suggestions? Success stories?
Thanks

Heat it first. It is easier with two people, but isn't impossible to do with 1 person.

 

[Cleanworks]

Heat it with hot water or a heat gun? Jon Don said they have only been successful one time in replacing the brush.

Hot water is better in my opinion. Same as putting a glide on a wand.

 

[A.B.E.CarpetCleaning]

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Heat it first. It is easier with two people, but isn't impossible to do with 1 person.

Thank you

 

[Lee Stockwell]

Crack dealership mechanical experts...