Walrus Gumboot
Member
The warranty? Does Rotary Extractors void the manufacturer's warranty? The 360i? Rx20? Etc., etc.?
But what about...
- Thread starter Walrus Gumboot
- Start date
If the carpet is still in new condition and is still under warranty, you shouldn't need to use that type of aggressive cleaning. If it's old and trashed, the warranty is probably already expired or they waited too long to clean it which violates the warranty requirements
Hack Attack
Member
yep if it needs a rotary I'd say the warranty has already gone
J Scott W
Member
In every case I have been involved in, the issues of rotary was never raised by the carpet manufacturer unless there was a type of damage that may have been caused by a rotary. They never said they would not cover an issues with tuft bind or UV failure because a rotary was used. But, if the issue was tip blooming and a rotary had been used ...
revitalize
Member
Owning a retail flooring store, I can tell you the warranties are not worth the paper they are written on!
