Captain Morgan
Supportive Member
I don't have any sizeable commercial accounts to speak of and I've been asked to submit quotes for a 3500 sq.ft. physical therapy facility. They've got a cleaning crew that comes in once a week to do the windows, bathroom sinks/toilets, and they've done the carpets too in the past but with a rug doctor, I think. This is 1 of 5 locations in roughly a 60 miles radius.
The manager wanted quotes to clean the whole place once a year, twice a year, quarterly, interim maintainence with encap etc.. I've been seed planting and educating him little by little to generate more interest in what I can offer and now I'm afraid I've gotten in over my head. I don't have a Cimex or OP, only a 175 so I guess I may have to use that for a while if he chooses a interim cleaning with encap.. but I'm getting ahead of myself.
There is sports equipment, stationary bikes, padded tables for patients to lay on, chairs in the waiting room, and offices/reception area so there would be a fair amount of stuff to be moved and I'd need a helper to keep things moving smoothly and steadily.
Looking at the carpet condition it will need a good rotary scrub prior to extraction. On my few small commercial jobs depending on condition and how much furniture I charge around .32-.34 p/s/f but those jobs are only a few hundred feet. This is 10 times that.
I don't want this to be a case of "what's the bottom line"? Although I know commercial can be just that. I pre-vac, pre-condition, scrub, extract, spot clean, move/replace/tab furniture as needed etc.. so I don't cut corners but I can't post-pad or pad-cap like some might because I don't have the equipment yet.
My questions are:
Where should I start my sq. ft. price? I know my annual charge should be more than my 2x year, and 2x more than 3x etc, to entice them to clean more often but..I want to make sure I make money in the process.
Should I offer price breaks on sq ft'age being cleaned and at what sq ft'age? 1000, 1500, 2000, 3000 sq.ft?
Do I simply start with my costs first and then simply add a % profit and cross my fingers?
How should position my quote to try to acquire some of the other locations too?
Should I give them a menu of services and go "ala carte" or offer price packages so not to complicate things?
I'm seeing this is becoming more complicated than I'd anticipated and posting messages on the board may be slow and difficult. If anyone wants to PM their phone # to me I'll gladly call them to discuss my situation and concerns.
Thanks a lot in advance for your help!
The manager wanted quotes to clean the whole place once a year, twice a year, quarterly, interim maintainence with encap etc.. I've been seed planting and educating him little by little to generate more interest in what I can offer and now I'm afraid I've gotten in over my head. I don't have a Cimex or OP, only a 175 so I guess I may have to use that for a while if he chooses a interim cleaning with encap.. but I'm getting ahead of myself.
There is sports equipment, stationary bikes, padded tables for patients to lay on, chairs in the waiting room, and offices/reception area so there would be a fair amount of stuff to be moved and I'd need a helper to keep things moving smoothly and steadily.
Looking at the carpet condition it will need a good rotary scrub prior to extraction. On my few small commercial jobs depending on condition and how much furniture I charge around .32-.34 p/s/f but those jobs are only a few hundred feet. This is 10 times that.
I don't want this to be a case of "what's the bottom line"? Although I know commercial can be just that. I pre-vac, pre-condition, scrub, extract, spot clean, move/replace/tab furniture as needed etc.. so I don't cut corners but I can't post-pad or pad-cap like some might because I don't have the equipment yet.
My questions are:
Where should I start my sq. ft. price? I know my annual charge should be more than my 2x year, and 2x more than 3x etc, to entice them to clean more often but..I want to make sure I make money in the process.
Should I offer price breaks on sq ft'age being cleaned and at what sq ft'age? 1000, 1500, 2000, 3000 sq.ft?
Do I simply start with my costs first and then simply add a % profit and cross my fingers?
How should position my quote to try to acquire some of the other locations too?
Should I give them a menu of services and go "ala carte" or offer price packages so not to complicate things?
I'm seeing this is becoming more complicated than I'd anticipated and posting messages on the board may be slow and difficult. If anyone wants to PM their phone # to me I'll gladly call them to discuss my situation and concerns.
Thanks a lot in advance for your help!