Commercial Carpet Squares

[Spurlington]

Anybody working with the Kinetex textile composite flooring.


The project manager says I can only clean with hot water and no chemicals, detergents or anything. I read the maintenance pdf she sent and it was the opposite of what she said.

We cleaned a small portion of it this past Sat using super heated water only and it didnt look too good.
Water actually has a hard time penetrating. Kinda bubbles around. Its 2x2 carpet squares in an office building.

 

[Steve Lawrence]

Offer Procyon.

 

[Desk Jockey]

See if she will let you clean an area normally.

With no cleaners, you'll only remove the easy stuff. Its not going to be truly clean.

 

[Mikey P]

Probably one of those "no soaps used" goobers

 

[BIG WOOD]

Suggest using Grease Eraser, and push the fact that it's main ingredient is phosphorus, which is the most abundant mineral in the body, meaning that it's very safe, and rinses out very easily

 

[Nate The Great]

Anybody working with the Kinetex textile composite flooring.


The project manager says I can only clean with hot water and no chemicals, detergents or anything. I read the maintenance pdf she sent and it was the opposite of what she said.

We cleaned a small portion of it this past Sat using super heated water only and it didnt look too good.
Water actually has a hard time penetrating. Kinda bubbles around. Its 2x2 carpet squares in an office building.

Imma bite my tongue on that one......

I'd clean like normal also.... The hit her with the proper usage of carpet tiles and the reason they were designed.... Carpet tiles were made to be rotated out for cleaning.... Hell, you could pressure wash them when removed to clean them......Problem is, carpet tiles are too damn expensive for consumers to rotate them out like they were designed.....

Would you wash your clothes with water only.....?? I rest my case your honor.......

 

[Cleanworks]

The customer is always right, even when they are wrong. Just let her know that by not using any cleaning agents on it, you will not be able to clean up to normal standards. Maybe show her the manufacturers maintenance suggestions and let her know if you follow those recommendations, you will get more acceptable results. Either way, the price is the same. Less chemical means more work.

 

[ruff]

...... Either way, the price is the same. Less chemical means more work.

In that case, shouldn't he charge more?

 

[FB7777]

Anybody working with the Kinetex textile composite flooring.


The project manager says I can only clean with hot water and no chemicals, detergents or anything. I read the maintenance pdf she sent and it was the opposite of what she said.

We cleaned a small portion of it this past Sat using super heated water only and it didnt look too good.
Water actually has a hard time penetrating. Kinda bubbles around. Its 2x2 carpet squares in an office building.

I'd ask the PM how they clean their clothes, kitchen, bathroom, car or virtually anything else.

Did you explain your discovery from the PDF, what did they say?

 

[Cleanworks]

In that case, shouldn't he charge more?

good point

 

[Desk Jockey]

In that case, shouldn't he charge more?

I wouldn't do it if not allowed to clean it properly. No matter what she says, she will hold you responsible for the results.

Plain water simple isn't effective enough on soiled carpet.

 

[ruff]

You can explain that water alone is not a good enough cleaner, however if they're committed to it you do not want to alienate them. They will just find someone else.

You may put it in writing (that it will not clean well etc.) . Express concern, show respect and all the trimmings, and suggest a trial smallish area cleaning. Let the results speak for themselves. And you price it in.

 

[Spurlington]

Did you explain your discovery from the PDF, what did they say?

Yes - and she responded with ....


Good morning,

That is confusing, and now that I am reading this, I realize that it is different from the one that I was originally given. I apologize. I am going to reach out to the carpet sales rep to get some better information on this particular location. Thank you for your quick response! I will get back with you.

Regards,

 

[Desk Jockey]

"you do not want to alienate them."
Dude you can't let the tail wag the dog. Well if you need the money I suppose you might. ??

If you present your case. Show them proof and they are still locked into doing the wrong thing, I'm walking.

Not upset or angry but professional with the explanation that your company cannot perform substandard work, not even at a premium rate.

Your reputation is worth more than a few bucks.

 

[ruff]

SRP?!!
(self righteous prick? )

 

[Spurlington]

Shes just project manager of design and installation from another state on a commercial account that I have had for 8 years .. I told her I was going to follow manufacture recommendations and use cleaning agents as specified in the pdf regardless of poor information provided by the salesman who says hot water only. I told her to contact the manufacture not revisit the sales guy.

 

[Desk Jockey]

SRP?!!
(self righteous prick? )

I was trying think of what you would come back with...uhhh never thought of that.

 

[ruff]

Sorry, I've had a rough childhood.

 

[Desk Jockey]

I've yet to complete mine. However I'll keep you informed with the results.

 

[ruff]

If you want to grow righteous and still remain a devout family man............minimize contact with Nate.

 

[Desk Jockey]

 

[Mark Saiger]

Did warranty cleanup work for the company.

Cleans up well with a TM but more difficult with a portable. CRB cleaning works well the manufacturer told me...