PROGRAM AGENDA ...
THE EXPERIENCE Convention & Trade Show - September 3-5, 20142014 TRADE SHOW HOURS:
- Wednesday, September 3rd: 4:00 - 8:00 pm
- Thursday, September 4th: 1:30 - 7:00 pm
- Friday, September 5th: 11:30 am - 3:00 pm
Program as scheduled at posting time. Topics and speakers may be subject to change.
Wednesday, September 3rd, 2014
| | | 7:30 am - 4:00 pm | Exhibitor Registration - Exhibitor set up 8:00 am - 3:00 pm
| | 7:30 am - 8:00 pm | Attendee Registration | 8:30 - 11:45 am - Gold Sponsor Events (Break in Gold Sponsor Rooms 10:00 - 10:20 am)
| | | 8:30 - 11:45 am | A. The "Silver Bullet" That Creates a Successful Cleaning & Restoration Company, Legend Brands, Presenters: Featuring: Joe Polish with Joel Cohen, Pat Muller, Chemspec and Kevin Fisher, Legend Brands. Legend Brands and Piranha Marketing will help you discover a tried and proven, completely ethical, way to double your Cleaning or Restoration business in the next 120 days! You'll see how to break the typical, mediocre business growth cycle! This session is for those who want exponential results and who do not have the patience for painstakingly slow, traditional business growth techniques. Those who attend will find that this is the perfect way to kick off the trade show and get the most out of The Experience! Pat Muller of Chemspec will present on the Future of cleaning and how government regulations and carpet mill protocols will impact your cleaning chemistry and cleaning processes. Kevin Fisher will discuss how Dri-Eaz is investing in your future with advancements in technologies such as the Dri-Plan, your complete mobile solution for water mitigation.B. The Next Best Thing, Innovations that make your jobs better, faster, easier, and more profitable.Instructors: Rob Hanks, Gordon Hanks, Dave Hanks, Dane Gregory, and Jared Twitchell. Bridgewater Companies (better known as Bridgepoint, Hydro-Force, and Interlink Supply) have innovated the “best industry” products like the Hydro-Force Injection Sprayer, SX-15 Tile & Grout Cleaner, E-Tes Directed Heat Dryer, Water Claw and Flash Xtractor, Citrus Solv, Flex, Maxim Protector, etc. Are you wondering what the “Next Best Thing” is? This workshop will introduce you to several brand-newinnovations that will improve your job performance and profitability. Every company attending this workshop will receive $89 in free product just for attending. No purchase necessary.
8:30 - 10:00 am - Cleaning Innovations; 10:20 - 11:45 am - Restoration Innovations
| | 8:30 - 10:15 am | C. Commercial Carpet Cleaning Makes You More Money! Jessika James, ProChem, Commercial carpet cleaning services will maintain profits and grow your carpet cleaning business! This short but info-loaded seminar given by 27-year veteran carpet cleaning business owner and Prochem’s Education Manager, Jessika James, you will learn the latest commercial cleaning methods, newest chemical technologies, planned maintenance programs, and successful business strategies to capture, maintain, and keep commercial accounts! | | 10:30 - 11:45 am | D. Internet Marketing for Dummies, Jeff Cross, Cleanfax and Totally Booked University - Calm down. Don't get excited or offended... if you come to this workshop you are definitely NO dummy. You would instead be one of the sharpest attendees at The Experience. This fast-paced, 90 minute workshop (with really, REALLY cool videos) is perfect for carpet cleaning and restoration business owners to reach more customers and land more jobs. Each attendee receives valuable online tools, accessed by their smartphones or laptops, to use immediately. | | 8:30 - 11:45 am | E. The Association of Rug Care Specialists (ARCS) is dedicated to advancing the art and science of rug care, educating rug care professionals, raising consumer awareness about quality rug care, and cultivating relationships with leaders in rug care related industries. Founded in 2010 the association is made up of some of the finest rug washers in the world and collectively has thousands of years experience caring for area rugs. The Experience welcomes ARCS to our convention.
- Introduction to Rug Identification, Ben Knause and Mike Jensen will discuss basic rug identification using actual rugs, slides and their own experience to help participants grasp the fundamentals of rug i.d. Ever wonder how to tell a Karastan from a hand made rug; it's not so hard. Ever wonder how to tell a Sino-Persian from an Iranian original? That's a bit trickier, but not impossible to learn. Come and see how.
- 'Washing Rugs; Big Plant, Small Plant', Randy Hyde will discuss scale, and economies of scale, in the rug washing industry. Can a wash plant be too big? Too small? Too simple? Too complicated? Everybody has heard about big mechanized plants that wash hundreds of rugs a day. How do two guys in their garage compete with someone like that? Should they even try? It turns out there are a lot of ways to wash a rug, and it's skill and experience that may matter most. Don't miss this lively discussion.
- In Plant Rug Cleaning; Everything You Wanted to Know, But Weren't Sure who to Ask, A free ranging panel discussion with a group of ARCS members, all in-plant cleaners, ready to discuss their differing approaches to some of the most troublesome questions in rug care. Audience participation is encouraged.
| | 9:00 am - 3:30 pm | SPECIAL PROGRAM: ICRA Certification - Performance Assessment
This program will be running for 3 days during The Experience. You must register in advance to have the opportunity to be involved. There is Something For Everyone. Performance assessments are different than cognitive testing (e.g., IICRC certification exams) in that there is no written exam. Instead, workstations will be set up at Assessment Centers allowing each candidate to demonstrate their ability to perform representative tasks associated with their job classification.Candidates – Candidates fall into one of two categories:
- Cognitive learners – those that easily learn in a classroom environment often are unsure if they possess the skills to actually perform the task in the field. Candidates will receive immediate feedback on how they performed on each task and their overall assessment.
- Kinesthetic Learners – those that learn by doing sometimes have difficulty in a classroom environment but they are skilled and capable of performing the assigned tasks. Using performance assessments to evaluate workers solves problems with language and comprehension based upon audible or visual presentations. It allows those that learn by doing (kinesthetic learners) the opportunity to be recognized.
NOTE: Candidates must apply early to receive the Candidate Handbook that explains what hands on activities the candidate will be required to perform. A Resource List will be provided for those that might need to prepare ahead of time
9:00 am - 10:30 am – Performance Assessment Basics – What is a Performance Assessment? Learn about Performance assessments as a tool to improve your business. Improve productivity, employee morale and longevity.
10:45 am - 12:00 pm – How Schools and Instructors benefit from Performance Assessments –Candidates need training. Performance Assessment Certifications are not tied to any one source of training. Candidates remained dependent upon all forms of training both prior to the assessment and after. Let us show you how you as a school or instructor can benefit from this new form of certification.
1:15 - 2:15 pm – Want to Become an Assessor? – This session is designed to help industry professionals qualify as an ICRA Approved Assessor. Only individuals that are not instructors and do not work for a school that teaches a course in the field of certification for which they wish to become an assessor, nor suppliers and distributors to the industry will be accepted as an Assessor Candidate. Applications for Approved Assessors will be available through ICRA
2:30 - 3:30 pm – Want to Become an Assessment Center? - This session is designed to help industry supplier and distributors qualify as an ICRA Approved Assessment Center (Host). Increase traffic through your store. Learn how being a Host as an Assessment Center can improve your visibility in your market place.
| | 11:45 am - 12:45 pm | Lunch - On Your Own | | 12:45 pm - 4:00 pm - EXPERIENCE PROGRAMMING | | | 12:45 - 3:05 pm | The EXPERIENCE Convention; The Cleaning and Restoration Industry Opening Session
Welcome and Announcements; Larry Cooper, EXPERIENCE Events and ICRASpeaking Contestants – 20 min. programs
The EXPERIENCE Convention offered an opportunity for innovation in our industry by inviting Cleaners and Restorers to apply to present on The EXPERIENCE Program in Las Vegas. We asked the presenters to challenge what we know today to be acceptable and the standard. How can we run a fantastic business and live the life we dream about? It is time to take back our industry and not accept just the old ideas that have been around for decades. We have selected 5 speakers who have a chance to make the difference and help others in your industry be successful! Come See and Hear our industry's newest speakers.
Congratulations to our 5 presenters who were chosen from a large field of applications, they include:Vince Attardo, Coastline Environmental Solutions; Adam Hale, Carpet 911; Mary Bo, Express Restoration; Craig Herrmann, Las Vegas Mold; and OP Almaraz and Tim Bauer, Allied Restoration.
We have 3 judges from the industry including David Keiter, Bruce Deloatch, and Jessika James. These outstanding judges will help select the most dynamic and interesting speakers. They will judge the presentations on content, value, innovation, style, influence, and impact. BUT the Audience Will Also Participate in the Voting for the Winning Presentations.
The WINNER will receive a cash award of $2500 and Bragging Rights. Second and third place awards will be issued.
| | 3:15 - 4:00 pm | A. 6 Strategies for Successful Carpet Cleaning Upsales, Jessika James, Prochem …that can make you up to an extra $6,000.00 per month! The carpet cleaning industry is starting to grow and so can your business! These proven upsales strategies will make you more money NOW! Back by popular demand, this seminar will give you the powerful tools that can help you build your soft sales skills – and the profits on your next cleaning project!B. Hard News on Soft Fibers and Other 411 from the Carpet Capital, Carpet and Rug Institute, CRI.Hear the latest news from Dalton, Georgia on: how the Carpet and Rug Institute has listened to your feedback and modified its Seal of Approval carpet cleaning testing program. Added bonus: hear it from the lead technician who performs the laboratory testing.
Looking for the straight scoop on cleaning soft-fiber carpets? CRI member manufacturers will share their knowledge on how you can leave your customers happy with their fine-denier floor coverings.
New developments in the Seal of Approval:
- Interim systems testing program
- Encapsulation cleaners testing program
- When and how to use interim systems
- Productivity testing to differentiate commercial versus DIY systems
C. Restoration; Yesterday, Today and Tomorrow, Phoenix Restoration. Chuck Dewald and Larry Carlson reflect on the changes in restoration over the past 20 years, where the industry is today and what the future will hold.
D. Closing the Loop, Closing the Deal, Timothy Miller, As the restoration market becomes more and more competitive, restorers must find ways to drive the growth of their business without relying solely on TPAs, weather and good luck. To that end many restorers invest substantial marketing dollars in outside salespeople, Internet marketing, events, networking groups and so on to get valuable job leads. But what happens when the lead for the job comes in? There is a big opportunity for most restorers to dramatically grow their business without the cost of generating additional leads. And that is by closing more of the leads they are already receiving – especially closing structure jobs following mitigation! This is crucially important because a 1% improvement in volume typically creates an operating income improvement of 3.3%! This program will teach restorers how to quantify the problem (and the positive impact of improvement) in their own organizations as well as outline a detailed process to improve close rates, and company profits, immediately! | | 4:00 - 8:00 pm - The EXPERIENCE Grand Opening of the 2014 Trade Show Hall | | | 4:15 pm | Flood Disaster at the Main Flood House Demonstration Area… | | 4:30 pm | Outdoors Hands On Live Demonstrations Lead by Mike Pailliotet, Mikey's Fest.We have joined forces with Mikey’s Fest this September to bring you a cleaner's festival like no other during trade show hours in the outside parking lot! During trade show hours join us outside for REAL hands on testing and demos of wands, upholstery tools, rotary extractors, scrubbers, truckmounts, portables and all the latest gadgets. We'll have real apartment tear out carpet to test equipment and chemicals on, upholstery, tile and stone too! Enjoy music and the entertainment in our cool tent for drinks and snacks and be sure to stay for the last day when we raffle off ALL THE DEMO TOOLS with proceeds going to the local SPCA.
| | 5:00 - 7:30 pm | Live Demonstrations and Training in the trade show; 20 minute demos.
During the tradeshow hours we will have live demonstration, hands on teaching and a chance to try before you buy, the latest tools of the trade. We have 3 very large rooms set up in the trade show hall for the demonstration. The first room is for Restoration – WE Build a House, with attic and crawl space and Flood It – then we use all of the latest tools and techniques to restore and dry it; Rug Cleaning, live set up of a rug cleaning plant with expert training; Then we have the cleaning room for hard surface, stone, tile grout, Upholstery Cleaning, Carpet Cleaning and more!Please visit all of the hands on demo areas throughout the tradeshow hours both inside and outside.
| | 7:45 pm | MyExperience App: Apple – A – Day Give-A-Way (Must be present in the exhibit hall to win, Apples come in many forms, variety and sizes)
| | Thursday, September 4th, 2014 | | | 8:00 am - 7:00 pm | Attendee Registration | | 8:30 - 10:20 am - Classroom Sessions - Cleaning and Restoration | | 8:30 - 10:20 am
| A. How To Upsell Over $10k Per Month Without Pressure Selling, Howard Partridge, Phenomenal Products. Howard's cleaning technicians routinely UPSELL over $10k per month and the customer loves every minute of it. Most cleaners and technicians do a poor job of upselling because they think they have to use pressure. FREE UPSELL FORM when you attend this session!
| | 8:30 - 9:20 am | B. Using different types of moisture meters for restoration, Paul Laurenzi, Delmorst Instrument Company. Paul Laurenzi will discuss the primary reasons a moisture meter is necessary in every restoration job, and then review the different types of meters available. The presentation will cover various factors that affect meter readings for pin and pinless meters, things to look for when interpreting readings, and pointers to help keep a moisture meter in good working condition.
C. Neighborhood Marketing with Every Door Direct Mail, John Braun, Hitman Advertising. How to be the cleaner of choice in ANY neighborhood you choose. The new Every Door Direct Mail program can be used to mail huge postcards for as little as 15.75 cents per home. You’ll see postcards that have gotten as much as a 14-to-1 return on investment.
D. ARCS Technical Demonstration: Blocking and Stretching Hand Made Rugs. Andrija Malbasa; Robert Mann Oriental Rugs in Denver Colorado. Ever wonder what to do about a rug that won't lay flat? One that's not 'square'? Andrija Malbasa will demonstrate live, simple blocking procedures and also stretching with beams and truck jacks. A use and application of various sizing compounds will be discussed and demonstrated. Mirage Events Center C3.
| | 8:30 am - 5:30 pm | ICRA Certification - Performance Assessment ProgramASSESSOR TRAINING AND ASSESSMENT DAY (CLOSED SESSION) – After a brief orientation, assessor candidates will be expected to complete the performance assessment the same as a certification candidate. This will serve 2 purposes: 1) each assessor should be familiar with the entire assessment process; 2) each assessor should be knowledgeable enough to complete the assessment with a proficient rating. CCT and CMT instructors will be asked to evaluate the process. This will provide ICRA with one kind of validity testing needed to move forward with the program. Mirage Events Center C1
NOTE: Assessor Candidates are asked to make application well in advance of this program. They will be provided the Candidate Handbook so they too can be prepared for the assessment. CCT and CMT instructors that would like to assist ICRA in the evaluation of the program are asked to contact ICRA so that they too will be able to register and attend the CLOSED SESSION.
| | 9:30 - 10:20 am | A. Making More Money with your Truckmounted Equipment, Hydramaster, Doyle Bloss, Steve Poulos, Jonathan Deex, Bruce Daw and Shawn Bisaillon.
- How to make sure you buy the right size truckmount for your needs
- 5 Ways to make money with your truckmount without ever cleaning a carpet
- Preventative maintenance review
B. 9 out of 10 Firms Have Bad Insurance at No Fault of Their Own, Kari Dybdahl, American Risk Management Resource. Kari will go through the various exclusions found in liability policies and how it affects what you do for a living. Based on thousands of examples, Kari Dybdahl will also lay out what insurance you need on your business and where to get it saving you hours of shopping. She will give you inside secrets on what the networks are looking for when they ask you for proof on insurance helping you get into the networks effortless and fast.
C. One word changed in the carpeting warranty material almost 3 years ago that could have had a profound effect on your business if you knew what it was …
- John Mapes, My Flooring Warranty
Challenge: How do you successfully build a trusted referral relationship with a professional flooring dealer and capture all their customers in a true partnership?
Solution: You will learn the Secrets To Successfully Communicating With This Professional Group of Merchants. We Will Teach You and Demonstrate Exactly How To Speak Their Love Language and What You Can Present That Will Entice Them To Want To Refer Only Your Business As Their Endorsed and Authorized Service Provider. We Show You A System That Will Capture All The Customer Information On Every Single Installation They Perform Each And Every Day. You'll Gain Information That Is So Valuable It Will Change Your Marketing Approach Forever and Profit Margins Improve Dramatically with the First Referral. This System Is Designed In Such A Way; You Cannot Fail To Implement It! It implements itself! Any Successful Relationship Involves Personal Service, Extension of Brand Value and Most Importantly Trust. It Is No Longer Just Enough To Ask; "Will You Recommend Us?" John Mapes Knows More About Partnering Retail Flooring Stores Then Anyone In The Industry. He Has Built 2 Successful Companies Using These Principles Alone. You'll Find This Presentation High Energy, Very Informative and Extremely Thought Provoking. More Importantly, Once Applied There Is No Faster More Profitable Way To Increase Your Revenue's Then Forming This Solid Relationship? Endorsed and promoted by the WFCA (World Floor Covering Association)
D. How to Get All the Referrals You Can Handle, Howard Partridge, Phenomenal Products,Howard's cleaning company generates over 200 new clients per month with his referral program. He invented the referral certificate in our industry. FREE REFERRAL PACKAGE WHEN YOU attend this session.
| | 10:30 - 11:30 am | KEYNOTE PRESENTATION: Success in the Flooring Industry (it's common sense, but not common practice), Scott Humphrey, CEO, World Floor Covering Association.
Participants will receive an update on the state of the industry and forward projections. Participants will get a glimpse at the WFCA's new focus and forward direction and understand how it helps them plan for the future. Participants will learn (5) keys to success in the Flooring Industry and in Life.
- Focusing Forward
- Embracing Change
- True Leadership
- The Power of Belief
- The Necessity of Action
Participants will learn from the lessons of key leaders what works...and what does not. Participants will leave challenged and motivated to make a difference in their business and in the lives of those who look to them for guidance. Participants will have an opportunity for Q&A to address key issues that they feel are impacting their leadership and their business.
| | 11:30 am - 12:30 pm | Busy Being Busy – Stop Juggling, Overcome Procrastination & Get More Done In Less Time in Business, Leadership & Life. Michelle Prince, Americas Productivity Coach.
Are you busy? Who isn’t these days! But are you busy being busy and getting nothing done? If you find yourself overwhelmed by your schedule and responsibilities, be assured that you that you don’t have to live that way any longer. In this presentation, Michelle Prince shares powerful tips and techniques to make you more productive in your personal and professional life. She will show you the way to get more done in less time while still enjoying the journey. Put down those juggling balls and walk with Michelle to overcome procrastination and take action now! You Will Learn:
- The #1 Secret to Overcome Being B.U.S.Y.
- How to Find More Time in Your Schedule
- 4 Steps to Stop Procrastinating For Good
- Strategies to Attacking Your Nemesis - The ‘To Do’ List
- How to Avoid Productivity Pitfalls
- How to Evaluate Your Productivity
- Get More Done in Less Time in Business, Leadership & Life
| | 12:30 - 1:30 pm | Lunch - On Your Own | | 1:30 - 7:00 pm - The EXPERIENCE Trade Show Hall Opens | | | 1:30 pm | Outdoors Hands On Live Demonstrations Lead by Mike Pailliotet, Mikey's Fest.We have joined forces with Mikey’s Fest this September to bring you a cleaner's festival like no other during trade show hours in the outside parking lot! During trade show hours join us outside for REAL hands on testing and demos of wands, upholstery tools, rotary extractors, scrubbers, truckmounts, portables and all the latest gadgets. We'll have real apartment tear out carpet to test equipment and chemicals on, upholstery, tile and stone too! Enjoy music and the entertainment in our cool tent for drinks and snacks and be sure to stay for the last day when we raffle off ALL THE DEMO TOOLS with proceeds going to the local SPCA.
In Door Live Demonstrations in the trade show hall; 20 minute demos
During the tradeshow hours we will have live demonstration, hands on teaching and a chance to try before you buy, the latest tools of the trade. We have 3 very large rooms set up in the trade show hall for the demonstration. The first room is for Restoration – WE Build a House, with attic and crawl space and Flood It – then we use all of the latest tools and techniques to restore and dry it; Rug Cleaning, live set up of a rug cleaning plant with expert training; Then we have the cleaning room for hard surface, stone, tile grout, Upholstery Cleaning, Carpet Cleaning and more!
Progression of Drying Capabilities, Phoenix Restoration, Larry Carlson, Kerry Mayeur and Brian Rappold - Including Heat and Desiccant Concepts – with hands on application. Come learn from the pros how to use professional drying systems on your restoration jobs.
Please visit all of the hands on demo areas throughout the tradeshow hours both inside and outside.
| | 7:30 - 9:30 pm | The EXPERIENCE/Prochem Party - Entertainment, Food and Drinks with Live Music. Great time to network and meet new friends or just relax and connect with old friends. This party is sponsored by Prochem and everyone is invited.
8:15 pm - Announcements of the Winners of the Speakers Competition and Ralph Bloss Award.MyExperience App: Apple – A – Day Give-A-Way (Must be present to win)
9:30 pm - Some of our group will receive a special invitation to play in The EXPEREINCE Slots Tournament – you must be a guest in the Mirage Hotel and Casino to qualify.
| | Friday, September 5th, 2014 | | | 8:00 am - 3:00 pm | Attendee Registration | | 8:30 - 11:30 am - Live Hands-On Demonstrations - Cleaning Section | | | 8:30 - 9:10 am | Hands-On Upholstery Cleaning – Jeff Bishop, Clean Care Seminars, Hands on demonstration of expert procedures for cleaning and restoring upholstered fabrics. See the tools of the trade and specialized techniques to add to your service. | | 8:30 - 9:30 am | “Live” Area Rug Cleaning Demonstrations – See the Latest Tools in the Rug Cleaning Industry – Come see and learn rug cleaning as a great add on service to your business. Rug Badger and Orbitec Solutions, Come See the Latest Technology with New Rug Badger Product Introduction. | | 9:15 - 10:35 am | Hands on Hard Surface Floor Cleaning - Sapphire Scientific, Interlink, Stone Pro and Aqua Mix | | 9:30 - 10:30 am | ARCS Technical Demonstration: Blocking and Stretching Hand Made Rugs.Andrija Malbasa; Robert Mann Oriental Rugs in Denver Colorado. Ever wonder what to do about a rug that won't lay flat? One that's not 'square'? Andrija Malbasa will demonstrate live, simple blocking procedures and also stretching with beams and truck jacks. A use and application of various sizing compounds will be discussed and demonstrated. | | 10:40 - 11:30 am | Making More Money with your Truckmounted Equipment – Hydramaster, Doyle Bloss, Steve Poulos, Jonathan Deex, Bruce Daw and Shawn Bisaillon.
- How to market your truckmount in a way that matters to your customer
- Spread the word that carpets are healthier. It helps us all.
- Cleaning solutions that maximize your truckmounted performance
| | 8:30 - 10:30 am - Live Hands-On Demonstrations - Restoration Section | | | 8:30 am | The EXPERIENCE will concentrate on the water damage restoration. Category 1 and 2 Flooding that damages the main levels of the home, the attic and crawl space. What are the best tools of the trade to use? What is the best methodology for drying structures and contents? How do you work in Confined Spaces? Why do you monitor daily, how do you do it professionally? The workshops and the demo area will be led by Industry Leader: Chuck Boutall. | | 9:30 am | Fireline Systems, David Mazur – Contents Restoration Success Strategies – Insurers are looking to partner with companies who can deliver higher levels of service and Doing just an average job of contents restorations may not be enough. Restoration companies need to reorganize and realign their contents operations in order to capitalize. It's time to restore the profitability of your contents division. | | 10:40 - 11:30 am | A. The Five Secrets of a Phenomenal Cleaning and Restoration Business, Howard Partridge.Whether you are in cleaning, restoration, supply, or training, in this interactive session, you’ll grade your company in the 5 key areas of business growth. Don’t worry, you won’t have to share your results! This powerful business assessment that was created by Howard Partridge and Tom Ziglar for the Zig Ziglar Corporation will help you discover the hidden opportunities to solve your biggest challenges in business. Also, ask Howard any question about your business during this session. He has not only built a phenomenally successful cleaning business himself, and is a top consultant in our industry, but has helped small business owners worldwide revolutionize their businesses.B. Maintain Your Equipment and Maintain Your Profits!, Jessika James, Prochem - One hour down due to a broken wand jet, or a week down to replace the blower on your truckmount can cost you hundreds to thousands of dollars! You can’t afford to miss this short seminar on the daily checklists and key maintenance procedures of your tools, equipment, and chemicals. Join veteran cleaning business owner Jessika James and Timothy DuPont, Prochem’s National Truckmount Service Manager, as they discuss this essential information every business owner (and employee!)should have.
| 11:30 am - 3:00 pm - Trade Show Hall Opens! Refreshment Break
The EXPERIENCE: Live Demonstrations and Training in the Trade Show
| | | 11:30 am | Outdoors Hands On Live Demonstrations Lead by Mike Pailliotet, Mikey's Fest. We have joined forces with Mikey’s Fest this September to bring you a cleaner's festival like no other during trade show hours in the outside parking lot! During trade show hours join us outside for REAL hands on testing and demos of wands, upholstery tools, rotary extractors, scrubbers, truckmounts, portables and all the latest gadgets. We'll have real apartment tear out carpet to test equipment and chemicals on, upholstery, tile and stone too! Enjoy music and the entertainment in our cool tent for drinks and snacks and be sure to stay for the last day when we raffle off ALL THE DEMO TOOLS with proceeds going to the local SPCA.In Door Live Demonstrations in the trade show hall; 20 minute demos
During the tradeshow hours we will have live demonstration, hands on teaching and a chance to try before you buy, the latest tools of the trade. We have 3 very large rooms set up in the trade show hall for the demonstration. The first room is for Restoration – WE Build a House, with attic and crawl space and Flood It – then we use all of the latest tools and techniques to restore and dry it; Rug Cleaning, live set up of a rug cleaning plant with expert training; Then we have the cleaning room for hard surface, stone, tile grout, Upholstery Cleaning, Carpet Cleaning and more!
Please visit all of the hands on demo areas throughout the tradeshow hours both inside and outside.
| | 1:30 pm | Major Prize Giveaways from Hands-On – Mike Pailliotet (must be present to win) | | 2:00 pm | MyExperience App: Apple – A – Day Give-A-Way (Must be present in the exhibit hall to win, Apples come in many forms, variety and sizes) | | 8:30 am - 5:30 pm | ICRA Certification - Performance Assessment ProgramASSESSOR TRAINING AND ASSESSMENT DAY (CLOSED SESSION) – After a brief orientation, assessor candidates will be expected to complete the performance assessment the same as a certification candidate. This will serve 2 purposes: 1) each assessor should be familiar with the entire assessment process; 2) each assessor should be knowledgeable enough to complete the assessment with a proficient rating. CCT and CMT instructors will be asked to evaluate the process. This will provide ICRA with one kind of validity testing needed to move forward with the program. Mirage Events Center C1
NOTE: Assessor Candidates are asked to make application well in advance of this program. They will be provided the Candidate Handbook so they too can be prepared for the assessment. CCT and CMT instructors that would like to assist ICRA in the evaluation of the program are asked to contact ICRA so that they too will be able to register and attend the CLOSED SESSION.
| SEE YOU NEXT YEAR!
Clearwater Beach Florida - April 27, 28 & 29, 2015
Las Vegas - September 9, 10 & 11, 2015 | | Saturday, September 6th, 2014 - Post-Conference Programming
| | | 9:00 am - 3:00 pm | WoolSafe Certification Program
The WoolSafe® Organization is the first industry body to create and establish independent third party certification for carpet and rug cleaning chemicals and the WoolSafe program is actually a threefold program ... chemical testing, technician training and company verification. Originally established in 1991 by the International Wool Secretariat (the Wool Bureau in North America) - the WoolSafe Organization launched an approval program for professional carpet cleaning products and technicians in October of 1998. This unique and revolutionary international cleaning product certification program was set up in response to problems with commercially available cleaning agents that were being used on wool carpet and has now grown to include rugs and other fine furnishings. It also relevant for advanced generation nylon carpets, and just as important today as it was in 1991. What’s more, the interested parties have grown from carpet mills and chemical suppliers to retailers, professional carpet and rug cleaners and inspectors as well as different commercial and residential end users.
Hear the inside story and be the first to learn of the new developments in this worldwide testing program! Get acquainted with the possibilities through the WoolSafe Academy and the new stain guide app. Find out how your business can benefit from it all!
| | 9:00 am - 5:00 pm | Goldmorr Certification Program - The Goldmorr Mold Cleaning System is the first Complete System for cleaning mold contamination from virtually ANY type of surface or material! Revolutionary & Proprietary, Goldmorr is unmatched in its ability to Micro-Clean a contaminated environment safely, effectively and affordably! Restoration Industry Professionals with a minimum 2 years Mold Remediation experience and or a minimum IICRC Certification of WTR and AMRT certification may apply to attend this advanced, one day course. We now offer IICRC Continuing Education Credits for the class.Class attendees will receive in-depth instruction on the effective application of Goldmorr products in various remediation situations, along with best-practices implementation into your existing business. At Goldmorr, we believe in working smarter, not harder! Let us show you how to dramatically boost your profits, while decreasing labor time and costs to both you and your clients!
Class fee for Training & Certification is normally 995.00. We are offering special pricing to ‘Experience’ attendees of only 825.00. For more information, call us at 855-554-3742 or www.goldmorrusa.com
|
<tbody>
</tbody>
|
If you have any questions, please call THE EXPERIENCE, INC. at 888-881-1001 x 12,
or 303-469-0306 x 12 for more information. THANK YOU! |
<tbody>
</tbody> |
<tbody>
</tbody> |
<tbody>
</tbody> | | | | | | |
